Tambra Herrmann

With nearly two decades of experience as a Customer Service Support Technician at Carestream Dental, I have honed my skills in medical billing and customer support. My journey began with a solid foundation in medical billing, which allowed me to assist clients and colleagues in navigating complex billing processes. I take pride in my ability to resolve billing discrepancies and enhance customer satisfaction through accurate and timely invoicing.

Throughout my career, I have collaborated with various departments to ensure the accuracy of billing information and have contributed to improved financial reporting by reconciling discrepancies. My technical proficiency in CRM systems and remote support has enabled me to provide high-quality end-user support while maintaining professionalism and composure in challenging situations. I am passionate about training and empowering clients to utilize software effectively, ultimately streamlining their daily operations.