Endurance Temitayo

I am a dedicated and reliable Customer Service and Technical Support Specialist with over 6 years of experience in healthcare and tech support roles. My expertise lies in helping customers with billing, insurance, and product-related issues, both over the phone and online. I am known for my patience, attention to detail, and commitment to ensuring customers feel heard and supported.

Throughout my career, I have provided outstanding customer service to over 100 patients and healthcare professionals daily, resolving inquiries regarding medical claims, billing, and insurance policies. I am skilled in using EMR systems like Epic and Cerner, as well as CRM platforms such as Salesforce and Zendesk. My ability to troubleshoot and resolve technical issues has been instrumental in maintaining high levels of customer satisfaction.

I am currently pursuing a B.Sc. in Accounting and Finance at George Brown College, expected to graduate in December 2025. I am eager to leverage my skills and experience in a challenging role that allows me to continue supporting customers and enhancing their experiences.