Mihle Mpayipheli

I am a dedicated and ambitious professional with a strong background in customer service, particularly within the contact centre industry. My experience spans various roles where I have honed my skills in complaint resolution, payment processing, and customer engagement. I thrive in dynamic environments and am committed to achieving the goals set forth in my job descriptions.

During my tenure at WNS Global Services, I excelled as a Senior Associate, where I managed customer grievances, scheduled appointments, and processed payments efficiently. My role at Tenacity Financial Services further developed my ability to handle customer accounts and generate invoices, ensuring that clients received timely and accurate service. Currently, as an Executive at Exl Services, I continue to enhance my skills by managing member services and resolving complex issues.