Tamare Coley
@tamarecoley
Customer-focused benefits specialist with strong interpersonal skills.
What I'm looking for
I am a dedicated Benefits Specialist with a passion for delivering exceptional service and a strong commitment to improving customer satisfaction. My experience includes mastering state and federal benefit laws such as ERISA, FMLA, COBRA, HIPAA, and 401k administration. I have a proven track record of analyzing benefits usage and cost trends to advise on plan adjustments and negotiations with vendors, ensuring that employees receive the best possible support.
Throughout my career, I have consistently stayed current with benefits trends and legislation through continuous education and professional development. My previous roles have equipped me with strong problem-solving abilities, effective communication skills, and a talent for team collaboration. I have successfully conducted new hire orientations to explain benefits packages and have evaluated job positions to determine classification and salary status.
Experience
Work history, roles, and key accomplishments
Benefits Specialist
State of Georgia
Oct 2022 - Present (2 years 11 months)
Mastered state and Federal benefit laws including ERISA, FMLA, COBRA, HIPPA and 401k administration. Analyzed benefits usage and cost trends to advise on plan adjustments and negotiations with vendors.
Legal Intake Specialist
Cambre & Associates LLC
Jul 2019 - Sep 2022 (3 years 2 months)
Prepared compliance and regulatory forms for legal cases and suits. Drafted legal documents including briefs, pleadings, appeals, agreements, contracts, and legal memoranda.
Banking Customer Service Representative
Discover Financial
May 2017 - Jul 2018 (1 year 2 months)
Recommended improvements in products, service and billing methods to management to prevent future problems. Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Education
Degrees, certifications, and relevant coursework
Charles Drew High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills across various subjects. Prepared for further education and professional development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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