TS
Open to opportunities

Talyiah Staton

@talyiahstaton

Personable professional with 3+ years in customer service.

United States
Message

What I'm looking for

I am looking for a remote role that values customer satisfaction and offers opportunities for growth.

I am a personable and solution-focused professional with over three years of customer-facing experience in fast-paced environments. My journey has equipped me with the skills to handle customer inquiries with empathy, patience, and a sense of humor. I thrive in roles that require effective communication and conflict resolution, and I am eager to bring my natural people skills to a remote Chat Support position.

Throughout my career, I have developed a strong ability to multitask across multiple chats and systems while maintaining a clear and professional written communication style. My experience as a Fulfillment Associate at Amazon taught me the importance of accuracy and efficiency in processing high-volume orders, while my time as a Customer Service Associate at Outback Steakhouse honed my skills in managing guest needs and resolving issues promptly. I am adaptable, coachable, and always ready to learn new technologies to enhance my performance.

I am committed to getting the job done right and maintaining a positive tone in all interactions. I believe that my calm demeanor under pressure and dedication to customer satisfaction make me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

OS

Customer Service Associate

Outback Steakhouse

Jun 2024 - Nov 2024 (5 months)

Provided consistent and friendly service while managing multiple tables and guest needs. Adapted quickly to new POS systems and menu updates.

Education

Degrees, certifications, and relevant coursework

NS

North Gaston High School

High School Diploma, General Studies

Completed high school education, earning a diploma. Developed foundational knowledge across various subjects.

Tech stack

Software and tools used professionally

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Talyiah Staton - Fulfillment Associate - Amazon | Himalayas