Talyiah Staton
@talyiahstaton
Personable professional with 3+ years in customer service.
What I'm looking for
I am a personable and solution-focused professional with over three years of customer-facing experience in fast-paced environments. My journey has equipped me with the skills to handle customer inquiries with empathy, patience, and a sense of humor. I thrive in roles that require effective communication and conflict resolution, and I am eager to bring my natural people skills to a remote Chat Support position.
Throughout my career, I have developed a strong ability to multitask across multiple chats and systems while maintaining a clear and professional written communication style. My experience as a Fulfillment Associate at Amazon taught me the importance of accuracy and efficiency in processing high-volume orders, while my time as a Customer Service Associate at Outback Steakhouse honed my skills in managing guest needs and resolving issues promptly. I am adaptable, coachable, and always ready to learn new technologies to enhance my performance.
I am committed to getting the job done right and maintaining a positive tone in all interactions. I believe that my calm demeanor under pressure and dedication to customer satisfaction make me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Fulfillment Associate
Amazon
Jul 2024 - Jun 2025 (11 months)
Processed and packed high volume online orders accurately and efficiently. Resolved internal inventory issues and flagged damaged or missing items.
Customer Service Associate
Outback Steakhouse
Jun 2024 - Nov 2024 (5 months)
Provided consistent and friendly service while managing multiple tables and guest needs. Adapted quickly to new POS systems and menu updates.
Crew Member / Cashier
McDonald's
Nov 2022 - May 2024 (1 year 6 months)
Handled hundreds of customer interactions daily with patience and speed. Managed high-stress rush hours while staying upbeat and focused.
Education
Degrees, certifications, and relevant coursework
North Gaston High School
High School Diploma, General Studies
Completed high school education, earning a diploma. Developed foundational knowledge across various subjects.
Availability
Location
Authorized to work in
Job categories
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