Open to opportunities

Tan Nguyen

@tannguyen3

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Customer-focused service professional skilled in tech support and cash handling.

United States

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What I'm looking for

I seek a customer-facing or technical support role where I can apply my troubleshooting, communication, and cash-handling skills in a collaborative, customer-focused environment with opportunities to learn and grow.

I am a patient, friendly customer service and technical support professional with hands-on experience handling customer inquiries, complaints, and basic troubleshooting for a remote consumer-facing service. I maintain accurate records and collaborate with teams to improve satisfaction and retention.

My background includes in-person service roles managing orders, cash and card transactions, and delivering a high level of guest satisfaction during busy periods. I am a quick learner who multitasks well, handles inventory and cash accurately, and resolves conflicts professionally.

I hold a GED and am determined to grow in customer support or technical support roles where I can apply strong time management, organization, and interpersonal skills to improve customer experiences.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

HouseTrudyBeautiful

Jan 2022 - Apr 2024 (2 years 3 months)

Handled customer inquiries and complaints via email and support platforms, provided basic technical troubleshooting, and maintained accurate records to improve satisfaction and retention.