Tak Wai Yu

Provided transcription services for various projects. Ensured accuracy and timely delivery of transcribed content.

Evaluated and ranked AI-generated responses, crafting and refining prompts to improve AI understanding of human intent. Reviewed AI workflows to identify areas for improvement in content generation and conducted research and fact-checking to ensure AI outputs maintained high standards of accuracy.

Reviewed online advertisements to help improve the algorithms responsible for displaying ads, ensuring that ads are relevant and trustworthy. Assessed the quality and relevance of ads in relation to specific search queries or web pages provided in the tasks.

Managed functional and localization testing across multiple OS releases and second-party apps, ensuring high-quality deliverables. Performed manual localization testing on software, print documents, help, and hardware, identifying linguistic and international functionality issues.

Led the transformation and innovation team overseeing digital banking platforms with over 3 million users. Directed testing task progress, identifying potential issues such as resource constraints, downtime, and providing solutions for forward planning.

Provided transcription services for various types of government documents, including police statements, ensuring accuracy and confidentiality. Delivered live transcription services for conferences and counseling sessions held at various venues.

Oversaw daily operations of a 40+ member Asia Pacific QA Team, serving as the primary liaison between Taipei HQ and the Hong Kong office. Maintained effective communication with the Customer (Point of Contact), Human Resources staff, and Contract Manager.

Provided linguistic testing services for Siri, ensuring accuracy and cultural relevance across various languages. Ensured localized versions for target market were free from critical errors and linguistically accurate, facilitating user comprehension of features and functions.

Grade: 3.6/4

Pursued a Master's degree focusing on Information and Financial Management. Studied advanced concepts in both information systems and financial principles.

Grade: 5.6/7

Completed a Bachelor of Arts degree. Focused on developing critical thinking and analytical skills.

Completed a Standard Foundation Program. Prepared for university-level studies.