Himalayas logo
William LuWL
Looking for a job

William Lu

@williamlu

Accomplished Senior Test Automation Engineer with 12 years of experience.

Taiwan
Message

What I'm looking for

I am looking for a challenging role in a dynamic environment that fosters growth and innovation, where I can leverage my extensive experience in test automation and quality assurance.

As a Master's-educated professional in Computer Science Information Engineering, I specialize in architecting and implementing comprehensive quality assurance strategies that ensure the robustness and reliability of complex software systems. My expertise spans designing automated test frameworks, conducting rigorous performance and security validation for advanced security products and blockchain technologies, and adeptly resolving intricate technical challenges. I am driven by optimizing processes, mentoring teams, and fostering cross-functional collaboration to consistently deliver high-quality, secure, and efficient technical solutions.

Experience

Work history, roles, and key accomplishments

CA
Current

Caregiving

CareerBreak

Feb 2025 - Feb 2025 (0 months)

In February, my partner was rushed to the emergency room due to a cerebral hemorrhage and stroke. After life-saving treatment and several months of hospitalization, I have been providing full-time care and supporting his rehabilitation to help him return to normal life as soon as possible.
Currently I could only consider a position that allows me to work remotely.

NO

Senior QA Engineer

Nogle

Sep 2024 - Sep 2024 (0 months)

Key Responsibilities:
Reviewed API specifications and created test checklists for wallet operations, referral/affiliate programs, and account workflows.
Performed manual end‑to‑end testing to validate functionality, performance, and security compliance.

Trend Micro logoTM

Senior QA & Customer Service Engineer

Jul 2014 - Jan 2023 (8 years 6 months)

Developed test specs/cases for SDKs; automated with Python, Robot, Selenium, TMSTAF. Performed QA system & performance testing (CPU/memory, leaks, load/stress). Led global QA/support teams (APAC/US/EMEA). Authored guides, FAQs, KBs. On‑call for critical incidents. Improved regression coverage, cut support calls 25%, and boosted driver release efficiency 20% (WHQL).

Trend Micro logoTM

Senior Customer Service Engineer

Jun 2013 - Jul 2014 (1 year 1 month)

Managed reported issues from stakeholders, designed remote debugging tools, and standardized support processes, reducing case turnover rates.

Trend Micro logoTM

QA Engineer

May 2010 - Jun 2013 (3 years 1 month)

Owned modules (Scan, WRS, URL Filtering, WIFI‑Advisor, MSA). Designed/executed manual test cases; led beta programs (planning, deployment, log collection, reporting). Performed system/performance testing (CPU/MEM monitoring, leak detection, high‑load). Improved release stability by catching critical defects and enhanced coverage to reduce post‑release issues.

TA

Firmware Engineer

Tatung

Apr 2006 - Apr 2010 (4 years)

Developed firmware for LCD TVs (C) and smart meter control systems (Java). Performed embedded system testing to ensure reliability and compliance. Delivered stable, standards‑compliant firmware releases that met performance and regulatory requirements, improving product quality and release confidence.

Education

Degrees, certifications, and relevant coursework

FU

Feng Chia University

Master of Computer Science, Computer Science

2003 - 2005

FU

Feng Chia University

Bachelor of Computer Science, Computer Science

1998 - 2003

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
William Lu - Caregiving - CareerBreak | Himalayas