Open to opportunities

Lily T

@lilyt

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Quality Assurance Manager with a proven track record in testing efficiency.

Taiwan

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What I'm looking for

I am looking for a role that fosters innovation and teamwork, where I can leverage my QA expertise to drive product excellence and contribute to a dynamic team environment.

I am a dedicated Quality Assurance Manager with over 15 years of experience in the tech industry, specializing in improving testing processes and product quality. At CuboAi, I spearheaded a quality improvement initiative that enhanced testing efficiency by 33% through Agile practices, significantly reducing test time and increasing customer satisfaction metrics.

My previous roles at HPE and HP allowed me to lead multi-project coordination and mentor cross-functional teams, ensuring high standards in product development. I have a strong background in test automation and have implemented various tools and frameworks to streamline QA processes, contributing to the overall success of the teams I have worked with.

Experience

Work history, roles, and key accomplishments

Quality Assurance Manager

CuboAi

Mar 2020 - Aug 2024 (4 years 5 months)

Spearheaded quality improvement initiatives that enhanced testing efficiency by 33% and product quality, raising NPS to 60+ and CSAT to over 90%. Implemented automated testing and performance monitoring, significantly reducing testing time.

Quality Assurance Agile Practices Automated Testing Appium Robot Framework Performance Monitoring NPS CSAT Team Leadership Process Optimization

Test Project Manager

HPE

Apr 2015 - Jan 2017 (1 year 9 months)

Led multi-project coordination, streamlining communications and mentoring local teams on test planning and troubleshooting for server/cloud products, ensuring high standards and timely releases.

Project Coordination Mentoring Test Planning Troubleshooting Server Products Communication Skills Product Development

System Software Engineer

Sep 2009 - Apr 2015 (5 years 7 months)

Developed and executed test plans and debugging strategies, built test infrastructure for automated system integration testing, and conducted integration tests to ensure product readiness.

Test Planning Debugging Test Infrastructure Automated Testing Integration Testing Windows RHEL SLES

Quality Assurance Engineer

Acer

Feb 2009 - Aug 2009 (6 months)

Conducted thorough testing and verification on Android smartphones, performing root cause analysis and collaborating with teams to enhance user experience.

Root Cause Analysis User Experience Collaboration Quality Assurance Testing Methodologies Smartphone Testing