Takella Mease
@takellamease
Motivated college student pursuing a career as a Medical Assistant.
What I'm looking for
I am a motivated and detail-oriented college student currently pursuing a career as a Medical Assistant, with a specific focus on Billing and Coding. My academic journey includes coursework in healthcare administration, medical terminology, and patient care procedures, which has equipped me with a solid foundation in the healthcare field. I have demonstrated proficiency in health insurance operations through my remote work experience, where I honed my skills in claims processing, policy interpretation, and customer service.
In my current role as a Mental Health Technician at The Hughes Center, I monitor child movements and assist with daily activities, ensuring a safe and supportive environment for the children. My previous experience as a Customer Service Representative has further developed my ability to communicate effectively and resolve issues efficiently. I am adept at utilizing electronic health records (EHR) systems and ensuring compliance with healthcare regulations, and I am eager to apply my academic knowledge and practical experience to contribute to a healthcare team dedicated to patient well-being and efficient medical practice management.
Experience
Work history, roles, and key accomplishments
Mental Health Technician
The Hughes Center
Apr 2024 - Present (1 year 3 months)
Monitored child movements every 15 minutes throughout the night, ensuring their safety and well-being. Documented bathroom usage and sleep patterns for children, and assisted with morning routines for school days.
Long Term SPED Substitute Teacher
Kelly Services
Jan 2023 - Present (2 years 6 months)
Filled in for teachers, assisting with daily classroom assignments and accompanying students to and from meals. Provided snacks when necessary and helped with various daily activities in elementary schools.
Customer Service Representative
Concentrix
Nov 2023 - Apr 2024 (5 months)
Assisted customers with issues related to Apple Cash, including restricted or suspended accounts. Provided support for Apple Pay and Wallet-related questions, ensuring customer satisfaction.
Front Desk Associate
Walmart
Mar 2018 - Mar 2020 (2 years)
Performed various roles including cashier, self-checkout host, customer service, stocking, and money center associate. Assisted customers with transactions, returns, and inquiries, ensuring a positive shopping experience.
Warehouse Worker
P&G
Mar 2022 - Dec 2022 (9 months)
Worked as a production line worker and order puller in a warehouse environment. Contributed to efficient operations by accurately pulling orders and maintaining production flow.
Chat Customer Service Representative
Telvista
May 2016 - Mar 2018 (1 year 10 months)
Provided customer support via chat for wireless phone accounts, resolving customer issues and answering inquiries. Maintained a high level of customer satisfaction through effective communication.
Education
Degrees, certifications, and relevant coursework
Danville Community College
Associate’s Degree, Medical Billing & Coding
Currently pursuing an Associate's Degree in Medical Billing & Coding, focusing on healthcare administration, medical terminology, and patient care procedures. Developing proficiency in health insurance operations, claims processing, and policy interpretation.
Danville Community College
College Degree, Cosmetology
Currently pursuing a College Degree in Cosmetology, gaining skills and knowledge in various aspects of the beauty industry. Developing practical skills and theoretical understanding in cosmetology practices.
Danville Community College
Certificate, Early Childhood Development
Completed a Certificate in Early Childhood Development, acquiring foundational knowledge in child development and care. Gained insights into educational practices and developmental stages of young children.
George Washington High School
High School Diploma, General Studies
Graduated from George Washington High School, completing the standard curriculum. Developed foundational academic skills and prepared for further education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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