TaKeia Hill

Supports executive leadership across three Hilton-branded hotels by coordinating strategic initiatives and business operations. Prepares executive reports, revenue analyses, and market insights to support planning, while overseeing sales operations and brand compliance.

Provided administrative support in a high-volume healthcare environment while managing confidential patient information. Handled appointment scheduling, insurance verification, patient registration, billing inquiries, and payment processing while maintaining HIPAA compliance and accurate electronic medical records.

Served as a liaison between executive leadership, ownership, operations, and corporate clients while supporting ownership meetings with reports and sales analytics. Managed Salesforce CRM, sales pipelines, contracts, proposals, and client documentation, coordinating meetings and company-wide initiatives; also promoted to oversee a 400+ room Marriott property and directed sales for an Ascott-brande

Managed vendor onboarding, payment processing, and documentation for 150+ vendors. Supported monthly reconciliations and audit preparation while resolving invoice discrepancies and maintaining compliance with internal controls.

Managed and maintained accurate student records in PowerSchool for 200+ students, ensuring data integrity and compliance with organizational standards. Handled attendance reporting across 15 schools and supported enrollment and administrative operations across multiple locations.

Supported executive leadership by preparing reports, coordinating meetings, and organizing administrative projects across multiple properties. Managed group contracts and RFPs while coordinating conferences and related logistics, materials, and follow-up communications.

Supported executives and department leaders through calendar management, scheduling, correspondence, and document preparation. Coordinated executive meetings and tours and prepared reports, presentations, budgets, and hotel leadership documentation.

Coordinated reservations, guest communications, and billing while maintaining exceptional customer service. Managed a 300+ room inventory and resolved guest concerns by collaborating across departments to ensure seamless daily hotel operations.

Maintained confidential employee, accounting, and vendor records while supporting document management and retention. Assisted executive accounting leadership with audit preparation, capital projects, and financial documentation, and supported quarterly and annual audits.

Earned an Associate of Applied Science in Advertising & Marketing Communication at the Fashion Institute of Technology, graduating May 2015.