Gabe Kuti

Established and cultivated new group business relationships through trade shows and incoming inquiries for West Coast accounts targeting 200–1,000 room group bookings on peak nights. Partnered with group customers and the West Coast Regional Director to align to the buying process and developed sales plans to meet company sales goals.

Led marketing and business development to acquire state and federal accounts including U.S. Navy Port Hueneme Division, Northrop Grumman, and the Department of Transportation. Coached and led a five-member technical and administrative team on complex proposals and achieved 7% sales growth in the first year of new acquisitions.

Provided leadership over five sales executives, administrative support, and the catering and convention services team, with responsibility for revenue/expense budgeting and travel calendar and office operations. Increased contracted year-over-year group business by $400,000 and generated 41,700 annual total group room-night contribution.

Overseen a sales team of six direct reports and two administrative personnel, managing audio visual, catering, brand marketing, leisure, OTA, and group convention sales functions. Successfully led pre-opening and opening activities for the resort on March 9, 2009, including recruiting/training the sales department and implementing sales territories, goals, and prospecting plans.

Managed a sales team of three sales managers reporting to the Vice President of Sales for the Western Region, overseeing key account relationships and expansion of the client database. Developed marketing plans, solicited Experient and Conference Direct accounts, and exceeded quarterly revenue goals, including a $37 million achievement in 2007.

Managed multi-department hotel operations and ran front office computer systems (LMS 1.4 and AS400) with complete daily reporting. Handled guest complaints/comments, coordinated proper follow-up, and maintained a consistently friendly and courteous service approach.

Directed sales, front desk, and food and beverage operations while controlling and monitoring purchasing to remain within budget compliance. Implemented guest services and employee programs, oversaw hiring/termination/training, and managed schedules to meet staffing guidelines for a full-service hotel with 55 employees.

Coached and guided catering personnel to ensure effective job performance and managed scheduling programs to deliver a high standard of service for meetings of all sizes. Computed and analyzed data for reports to support ongoing service quality.

Hired, trained, and developed staff, and managed daily business center operations including mail and computer services for guests and hotel operations. Supervised 13 staff and service quality across a 3,642-room resort, analyzing guest survey results and supporting a Committee for Excellence.

Earned a Bachelor of Science in Hotel Administration from the University of Nevada, Las Vegas in 1995.