Leah Bowers

Lead sales strategy for a dual-branded Hilton property, driving corporate, group, SMERF, sports, and extended-stay business. Manage RFP activity, negotiate contracts, and analyze market data to identify opportunities.

Managed corporate and SMERF sales for two Hilton properties with a combined annual revenue budget of approximately $9 million. Captured business from major accounts including Stryker, Pfizer, Graphic Packaging, and Western Michigan University athletics.

Managed event logistics from contracting and payment collection through setup, scheduling, and client communication. Supported client retention and sales-office continuity during the pandemic shutdown and reopening.

Managed room blocks, reservations, client communication, and contractual commitments for groups. Helped establish the Group Rooms Coordinator function during the property's transition from Holiday Inn to Marriott.

Performed housekeeping duties to maintain cleanliness and guest satisfaction.

Provided member services and support, handling inquiries and assisting with membership needs.

Specialized in government reporting and commercial loans, managing financial processes and client accounts.