Open to opportunities

Tae S

@taes

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Experienced Clinical Medical Assistant and office coordinator focused on accurate, patient-first care.

United States

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What I'm looking for

I’m looking for a remote role that uses my 9 years in medical front office and administration—insurance verification, scheduling, and patient engagement—where accuracy, confidentiality, and smooth daily operations are essential.

I’m a seasoned professional with 9 years of diverse administrative and clinical experience, including medical office specialist and front desk team lead roles. I bring a patient-first mindset with a strong focus on client engagement, financial accuracy, and office coordination.

In my current Clinical Medical Assistant role, I prepare exam rooms, take patient histories, record vital signs, and support physicians and nursing staff with routine diagnostic testing. I also maintain accurate, up-to-date patient records in EMR systems while protecting confidentiality and following healthcare regulations.

As an Office Coordinator and Front Desk Team Lead, I’ve managed high-volume check-in and check-out workflows, performed daily financial reconciliations, and ensured smooth front desk operations. I’m skilled in insurance verification, co-pay processing, appointment scheduling, and keeping patient experiences welcoming and efficient.

I’m driven by continuous improvement and reliable execution—whether it’s supporting minor procedures, handling medical documentation and referrals, or organizing office operations. I’m now seeking a remote opportunity where I can leverage my healthcare and administrative expertise to help teams deliver accurate, high-quality service.

Experience

Work history, roles, and key accomplishments

Current

Clinical Medical Assistant

Current

Tallahassee Memorial Urgent Care

Nov 2024 - Present (1 year 6 months)

Assisted physicians and nursing staff by preparing exam rooms, taking patient histories, and recording vital signs. Managed patient flow through scheduling, lab coordination, and EHR documentation while maintaining HIPAA confidentiality.

Patient Intake Vital Signs EHR Insurance Verification Scheduling Phlebotomy HIPAA compliance

Current

Office Coordinator

Current

Tallahassee Memorial Healthcare

Jan 2022 - Present (4 years 4 months)

Coordinated patient reception and check-in/check-out, confirming insurance details to support accurate workflows. Ensured smooth front-desk operations to maintain patient satisfaction through effective coordination.

Insurance Verification Check Out Front Desk Operations Customer Service

Front Desk Team Lead

Digestive Disease Clinic

Jun 2018 - Mar 2021 (2 years 9 months)

Led front-desk check-in and registration to ensure an efficient, welcoming experience for guests. Performed daily financial reconciliations and coordinated mail distribution while scheduling and confirming appointments.

Patient Check In Registration Appointments Financial Reconciliations Mail Distribution Patient Confirmation Customer Service

Medical Office Specialist

Dr. Remelda Saunders, Jones

Sep 2015 - Jun 2018 (2 years 9 months)

Obtained insurance authorizations for procedures and tests to ensure adherence to healthcare policies. Coordinated patient scheduling and managed medical documentation, including insurance verification, co-pay processing, and pharmacy liaison for prescription management.

Insurance Authorization Patient Scheduling Medical Documentation Insurance Verification Pharmacy Liaisons Medication Management HIPAA compliance Healthcare Compliance

Office Assistant

Kingdom Life Preparatory Academy

Jun 2011 - Oct 2013 (2 years 4 months)

Supported efficient office operations by managing incoming correspondence, directing inquiries, and maintaining an organized document filing system. Created spreadsheets and handled fax and scan tasks to ensure timely routing of business communications.

Spreadsheets Administrative Support Time Management

Enrichment Specialist

21st Century Havana

Aug 2010 - May 2011 (9 months)

Ensured child safety and health by adhering to classroom protocols and procedures. Exceeded workflow requirements through proactive self-management and reliability.

Classroom Procedures Student supervision Time Management Self Management Reliability

Data Entry Clerk

Florida New Hire

May 2007 - Nov 2009 (2 years 6 months)

Accurately processed and updated account information in the company database, ensuring data integrity by identifying and rectifying discrepancies. Maintained strict adherence to data confidentiality protocols to protect sensitive information.

Data Entry Data Integrity

Mail Clerk

Florida New Hire

Jul 2008 - Oct 2008 (3 months)

Operated mail processing equipment to ensure consistent sorting and distribution of letters. Organized high-volume incoming correspondence and parcels to maintain orderly mailroom operations.

High Volume Mail Handling Parcel Mailroom Operations Accuracy

Cashier

McDonald's

Jun 2004 - Mar 2006 (1 year 9 months)

Managed financial transactions with accurate cash handling, supporting the store's reputation for reliability. Conducted training for new employees, improving team competence and customer service standards.

Cash Handling Customer Service Team Support Operational Efficiency Reliability