Tka Cohen

Coordinated project planning, monitoring and control for facility services and provided administrative support across special projects during 2025–2026.

Managed team workflow, trained new hires, created schedules and evaluated staff performance while reporting to senior management from 2021–2023.

Prepared and submitted quotations by researching materials, labor costs and subcontractor quotes, assessing project risks and analyzing pricing data from 2021–2023.

Received and dispatched emergency and non-emergency calls, managed service schedules and prepared work orders while serving as client and crew contact from 2019–2021.

Managed reception, records, inventory and scheduling, supported staff and handled customer queries from 2017–2019.

Supervised and ensured child safety, hygiene and routines, developed activity schedules and maintained progress records from 2014–2017.

Secured premises and personnel by patrolling, monitoring surveillance and inspecting access points from 2012–2014.

Handled cash and card transactions, activated fuel pumps, checked vehicle fluids and provided customer service from 2011–2012.

Performed registration, reservations, guest reception and room housekeeping duties while reporting room statuses in 2006.

Answered product inquiries, opened and maintained customer accounts and resolved service issues from 2004–2006.

Processed payments, issued receipts and resolved customer complaints while managing cash drawer in 2003.

Completed an Information Technology course at St. Margaret's Training and Vocational Center in 2006.

Completed Business Studies coursework at the Institute of Academic Excellence in 2000.

Completed High School Diploma at Ardenne High School with CXC subjects including English, Typewriting, Principles of Business, Office Administration, and Food and Nutrition.