Open to opportunities

Szilvia Forró

@szilviaforr

Message

I grow IT service accounts through proactive sales support and client relationships.

Hungary

Message

What I'm looking for

I'm looking to contribute my analytical, detail-oriented sales support experience in a collaborative, fast-paced environment where I can build client relationships, improve processes, and continue learning.

At Graphisoft, I support client account growth by identifying IT needs, recommending tailored service solutions, and driving renewals, upsell, and cross-sell opportunities.

Previously at British American Tobacco, I managed B2B partner communication, supported account managers, and prepared sales reports, forecasts, and performance analyses using Excel. I also maintained accurate client data, coordinated contract documentation, and connected sales, logistics, and external partners.

I bring a business and creative background, an analytical mindset, and international experience from five summers working in summer camp and hospitality settings in the United States.

Experience

Work history, roles, and key accomplishments

Current

Inside Sales Specialist

Current

Graphisoft

Jan 2025 - Present (1 year 8 months)

Supports client account growth by engaging with customers to understand IT needs and recommend tailored service solutions. Manages end-to-end sales activities including lead generation, renewals, upsell, and cross-sell opportunities.

Sales Lead Generation Pipeline Management Forecasting Client Management

Sales Support Coordinator

British American Tobacco

Jan 2020 - Dec 2024 (4 years 11 months)

Managed B2B partner communication and supported account managers in daily client operations. Prepared sales reports, forecasts, and performance analyses using Excel, and maintained client databases.

Excel SAP Data Analysis Reporting CRM Client Communication Contract Coordination Contract Management Process Improvement

Education

Degrees, certifications, and relevant coursework

Eötvös Loránd University

Master of Science, International Business and Economics

2022 - 2025

Pursuing a Master of Science in International Business and Economics, focusing on global business strategies and economic analysis.

Óbuda University

Bachelor of Science, Business Administration and Management

2014 - 2019

Completed a Bachelor of Science in Business Administration and Management, gaining a solid foundation in business principles and management practices.