I'm currently managing complex large-loss residential property claims at Progressive Insurance, taking investigations through coverage analysis, damage evaluation, policy interpretation, and settlement negotiations.
Previously, I led a 10-member total loss claims team at Genpact Global, improving productivity, maintaining claim-quality standards, and developing adjusters through training and mentorship. At Sedgwick Claims Services, I managed professional liability and medical malpractice claims through investigation, liability assessment, reserve management, and resolution.
Across more than 10 years in claims, I've handled auto, property, casualty, bodily injury, commercial property, liability, and total-loss claims, including inventories of more than 100 open claims.
