Sylvia Nortey

I am a knowledgeable and dedicated customer service professional with extensive experience in managing clientele relationships and conflict resolution. My career has been marked by a commitment to boosting customer satisfaction scores and optimizing processes. I thrive in team environments and take pride in my ability to establish rapport with clients, ensuring their needs are met with efficiency and care.

Currently, I work as a freelance graphic designer, where I create logos, flyers, and business cards, showcasing my creativity and attention to detail. Previously, I served as a Customer Service Representative at RealPro Graphix, where I honed my skills in effective communication and problem-solving. My educational background in Psychology and Information Studies from the University of Ghana has equipped me with the tools to understand and engage with diverse customer needs effectively.