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Sylvia Njeri

@sylvianjeri

Strategic project and operations manager driving process improvements and timely delivery.

Kenya
Message

What I'm looking for

I seek a role where I can lead projects and operations in a collaborative, forward-thinking organization, applying process optimization, data-driven decision-making, and team mentoring to drive measurable improvements.

I am a Strategic Project and Operations Manager with over 3 years' experience delivering high-value projects across aviation and energy sectors. I lead cross-functional and hybrid teams, manage budgets exceeding $250K, and consistently meet milestones ahead of schedule.

My work focuses on process optimization, regulatory compliance, and improving reporting accuracy; I designed project control frameworks and streamlined documentation processes to reduce reporting turnaround by 30%.

I have managed operations and logistics remotely for international teams, introduced tracking systems, and implemented performance monitoring that improved on-time delivery rates and customer retention.

I leverage data analysis and project tools (Power BI, SAP, Jira, Trello, Asana) to forecast risks, optimize resource allocation, and deliver measurable efficiency gains while mentoring junior staff to build internal capacity.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

EA

East African School of Aviation

Diploma in Flight Dispatch and Operations, Flight Dispatch and Operations

2022 - 2022

Completed a Diploma in Flight Dispatch and Operations, covering flight planning, dispatch procedures, and operational compliance.

Tech stack

Software and tools used professionally

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