Lydia Mavumbo

Led the NIST Audit preparation project and directed the launch of the CWS Rwanda office. Managed project initiation, cross-functional alignment, and milestone tracking while implementing Monday.com for project management.

Developed travel logistics SOPs and managed travel budgets, achieving significant improvements in budget accuracy. Coordinated mission travel across multiple countries and mentored new team members.

Designed a new case processing unit and managed team performance, achieving a significant reduction in data processing errors. Optimized documentation flows to enhance case turnaround times.

Supervised field teams and coordinated logistics for operations, ensuring effective communication and support across various projects.

Led a team in delivering project objectives, ensuring effective collaboration and communication among team members.

Managed casework processes and provided support to clients, ensuring compliance with organizational standards and procedures.

Provided casework support and managed documentation for clients, ensuring timely processing and adherence to protocols.

Assisted in case processing and documentation, supporting the team in achieving operational goals.

Provided administrative support to programs and personal tasks, ensuring efficient operations and communication.

Achieved PRINCE 2 Foundation Certificate, enhancing project management skills and understanding of project lifecycles and methodologies.

Completed a Bachelor of Arts in Sociology, focusing on social behavior, institutions, and the dynamics of society. Developed critical thinking and analytical skills through coursework and research projects.

Earned an IMIS Diploma, which provided foundational knowledge in management information systems and their applications in business environments.