Syed Zain

Lead and scale the top-of-funnel SDR function, setting strategic direction for outbound campaigns, inbound qualification, and lead nurturing. Coach and develop a team of SDRs on outreach strategy, objection handling, and tool optimization.

Owned full top-of-funnel strategy encompassing outbound campaign planning, inbound qualification, and multi-channel lead nurturing. Served as a trusted advisor to physician practices, aligning healthcare SaaS solutions with clinical and operational pain points.

Prospected, educated, qualified, and nurtured leads across inbound and outbound channels, converting interest into sales-qualified opportunities for Account Executives. Maintained clean CRM records and collaborated with Marketing to optimize messaging.

Managed territory and customer growth for assigned segments, overseeing lead qualification, nurturing, and conversion rate optimization. Generated and managed a pipeline of opportunities to drive penetration across assigned client segments.

Conducted consultative outreach to prospects, presenting and demonstrating fleet management SaaS solutions. Managed end-to-end sales cycle follow-up and developed sales strategies with quota accountability.

Partnered with local SDR teams and US-based Account Executives to develop account intelligence and pipeline opportunities. Scheduled qualified demos for Account Executives and maintained expert-level product knowledge.

Researched organizations and individuals to identify new leads, target markets, and emerging business opportunities. Established rapport with potential clients via email and phone and planned new marketing initiatives.

Attracted and retained customers by resolving inquiries, recording account information, and upselling relevant products and services. Maintained accurate customer records and resolved product/service issues.

Pursued an HND in Business Development from Pearson, focusing on business development principles and practices.

Completed Cambridge IGCSE in Business Administration & Management from GEMS Education.

Earned the HubSpot Inbound Certification, demonstrating proficiency in inbound marketing and sales methodologies.

Earned the HubSpot Sales Software Certification, validating skills in using HubSpot's sales tools.

Achieved IELTS certification, demonstrating English language proficiency.

Earned the Drift Conversational Sales Certification, demonstrating expertise in conversational marketing and sales.

Earned the Pearson EDEXCEL Certification in Airline Ticketing (IATA), covering airline ticketing procedures and IATA standards.