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Umair Sani

@umairsani

IT service delivery and project management executive driving service excellence and transformation.

Pakistan
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What I'm looking for

I am seeking leadership roles in service delivery or program management where I can drive operational excellence, service transformation, and team capability building within compliant, growth-focused organizations.

I am an IT service delivery and project management executive with 15+ years leading global programs across US, EMEA, and APAC, delivering enterprise-grade solutions, multi-million-dollar portfolios, and measurable operational improvements. I specialize in ITIL-based service governance, incident/change/problem management, and seamless project-to-BAU transitions while ensuring compliance with ISO 27001, GDPR, and PCI DSS.

I have a track record of delivering 99.99% service availability for AI and enterprise clients, driving process automation and migrations (VMWare to KVM, MySQL to Greenplum), and building cross-functional teams through training, recruitment, and capability building. I am recognized for stakeholder influence, strategic mindset, and commitment to continuous improvement, having supported major clients and scaled operations across telecom, banking, and technology sectors.

Experience

Work history, roles, and key accomplishments

TR

Manager, IT

TradeKey.com

Nov 2008 - Feb 2012 (3 years 3 months)

Led development and operational rollout of subscription digital marketing features that increased paid subscriptions by 13%, generating $1.7M+ incremental revenue and drove sprint planning and release governance.

EN

Chief Solutions Architect

Entellics

Mar 2008 - Oct 2008 (7 months)

Designed and implemented company-wide project management and delivery frameworks, introduced CI/CD and environment provisioning, and led pre-sales solution scoping and capability-building programs.

CO

Solutions Architect

Corporits

Jun 2006 - Jul 2007 (1 year 1 month)

Delivered IBM Lotus Notes/Domino enterprise workflow solutions and standardized SDLC and delivery frameworks to improve reliability and supportability for mid to large-scale clients.

EM

Analyst

Emmaculate

Jan 2003 - Jun 2006 (3 years 5 months)

Delivered enterprise IT solutions including change-management workflow automation and CRM systems, and built an OCR-powered automated card application system for a major bank.

Education

Degrees, certifications, and relevant coursework

SK

SZABIST, Karachi

Master of Science, Computer Science

2003 -

Activities and societies: Winner of 14th All Pakistan AQ Khan / KRL software competition

Completed a Master's program in Computer Science at SZABIST, Karachi.

SK

SZABIST, Karachi

Bachelor of Science, Computer Science

2002 -

Completed a Bachelor's program in Computer Science at SZABIST, Karachi.

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Umair Sani - Senior Manager, Service Delivery - Afiniti | Himalayas