Ali Ammar
@aliammar
ServiceNow Developer at Core Technologies Pty.Ltd. who configured ITSM workflows and developed Service Portal pages.
PakistanWhat I'm looking for
At Core Technologies Pty.Ltd., I configured Incident, Problem, Change, and Request processes, maintained CMDB data accuracy, and developed Service Portal pages and catalog items.
Before that, I developed backend services and REST APIs at DevForHealth using .NET and SQL. I’m ServiceNow Suite Certified in Data Foundations (CMDB & CSDM) Professional and have completed training in ITSM, scripting, and Flow Designer.
Experience
Work history, roles, and key accomplishments
ServiceNow Developer
Core Technologies Pty. Ltd.
Nov 2025 - Sep 2026 (10 months)
Configured and customized ITSM modules including Incident, Problem, Change, and Request to align with business processes. Developed Service Portal pages, widgets, and catalog items, and implemented automation using Flow Designer.
Backend Developer
DevForHealth
Jun 2025 - Oct 2025 (4 months)
Developed and maintained backend services using .NET framework, focusing on robust and scalable application logic. Designed and implemented RESTful APIs for data exchange and worked extensively with SQL databases.
Junior IT Officer
Iqra University
May 2024 - May 2025 (1 year)
Provided IT support for campus operations including server-related tasks, troubleshooting hardware and software issues, and maintaining IT infrastructure. Performed administrative IT duties and user support.
IT Consultant
NextWeb Lines
Dec 2023 - May 2024 (5 months)
Provided IT consulting and technical support, handling various IT tasks with strong assessment and analytical skills. Extracted meaningful insights from technical support situations and contributed to successful delivery of IT projects.
Education
Degrees, certifications, and relevant coursework
Federal Urdu University of Arts, Science & Technology
Bachelor of Science, Computer Science
Bachelor of Science in Computer Science degree from Federal Urdu University of Arts, Science & Technology, Islamabad, completed in 2023.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Salary expectations
Social media
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