Open to opportunities

Muhammad Saad Uz Zaman Gohar

@muhammadsaaduzzamang

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Aspiring ServiceNow Developer skilled in CSA, ITSM, scripting, and integrations.

Pakistan

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What I'm looking for

I seek a role building ServiceNow solutions with hands-on scripting and integrations, collaborative teams, mentoring, and opportunities to grow platform expertise.

ServiceNow | ITSM | FlowDesigner| IntegrationHub

Aspiring ServiceNow Developer with foundational knowledge of CSA and ITSM. Experienced in creating Service Catalog items, designing Flow Designer workflows, and working with both client-side and server-side scripting to improve user experience and automate processes.

Familiar with configuring Access Control Lists (ACLs), setting up Service Level Agreements (SLAs), and integrating ServiceNow with third-party platforms such as Slack, Jira, and Gemini using IntegrationHub and REST APIs. Passionate about learning and building real-world solutions on the ServiceNow platform.

Experience

Work history, roles, and key accomplishments

Current

ServiceNow Intern

Current

Techrystal

Aug 2025 - Present (2 months)

Developed client- and server-side scripts using Glide API, built service catalog items and Flow Designer workflows, and implemented integrations with Jira, Slack, and Gemini to automate processes and improve request fulfillment.

ServiceNow Flow Designer REST APIs ACLs JavaScript

Servicenow Developer

Techrystal LLC

Aug 2025 - Nov 2025 (3 months)

Built service catalog items and workflows to streamline request fulfillment and enhance user experience.
Flow Designer: Automated workflows using no-code/low-code solutions in Flow Designer.
Worked on real-time projects including ServiceNow integrations with Jira, Slack, and Gemini, implemented HR assignment rules, developed scripting solutions, and managed attachments within records.

Education

Degrees, certifications, and relevant coursework

COMSATS University Islamabad

Bachelor of Engineering, Computer Software Engineering

2021 - 2025

Bachelor's degree in Computer Software Engineering from COMSATS University Islamabad, completed coursework and participated in projects related to software development and ServiceNow integrations.