Sydney Wigley

Coordinated patient consultations, surgical scheduling, and post-operative appointments, serving as the main point of contact to improve patient flow. Ensured HIPAA compliance and completed documentation, consents, and financial agreements accurately while arranging concierge services as needed.

Used a CRM system to communicate with 100+ patients and prospects daily, driving engagement and conversion. Coordinated schedules and doctor availability, delivered market-based pricing/valuation, led cross-functional updates, and earned National Leader status in 10/23 and 11/23.

Used a CRM system to communicate with 100+ patients and prospects daily, increasing engagement and conversion rates. Coordinated schedules across teams, delivered market-based pricing and valuation, and supported appointment efficiency while achieving National Leader status in 10/23 and 11/23.

Conducted daily inventory and procurement to ensure product availability and reduce stock discrepancies. Set market-driven pricing and promotions and built a social-media content plan to expand brand visibility and customer interest.

Completed hands-on laboratory work across Biology, Chemistry, Biochemistry, and Psychology, managing samples by logging, handling, and analyzing to ensure data accuracy. Maintained lab safety while working with hazardous chemicals and supported lab operations through inventory tracking, database updates, and reporting using MS Office.

Supported laboratory work across biology, chemistry, biochemistry, and psychology by managing samples and maintaining data accuracy. Handled, weighed, stored, and disposed of hazardous chemicals following safety protocols and performed wet chemistry testing (e.g., titrations, pH, viscosity, density, temperature).

Assisted lead instruction during classes by supporting warm-ups, across-the-floor work, choreography rehearsals, and performance preparation. Reinforced safe movement technique, managed class structure and transitions, and provided individualized encouragement to students of varying skill levels.

Managed bar inventory through ordering and nightly restocking to reduce stockouts while preparing and serving beverages for repeat customers. Opened and closed the bar independently to maintain operational readiness and security, and supported team coverage as needed.

Managed bar inventory by ordering, tracking, and replenishing supplies to reduce stockouts and maintain nightly sales readiness. Opened and closed the bar independently while providing friendly beverage service that supported repeat business and customer loyalty.

Provided guest services in a team environment, using strong communication to enhance overall guest satisfaction. Demonstrated professional telephone etiquette and active listening to improve customer interactions.

Earned a Bachelor of Science in Health Studies with a foundation in medical sciences and healthcare-focused client relationship management.