Yin Mun KitYK
Open to opportunities

Yin Mun Kit

@yinmunkit

Experienced F&B Operation Manager with strong analytical and leadership skills.

Malaysia

What I'm looking for

I am looking for a role that fosters teamwork, innovation, and growth opportunities.

I am a dedicated F&B Operation Manager with over 9 years of experience in managing multiple outlets and a solid background in engineering. My expertise lies in F&B business setup, mass data analytics, and strategic planning, which I leverage to enhance operational efficiency and customer satisfaction. I pride myself on my ability to build cohesive teams that work collaboratively to achieve common goals.

Throughout my career, I have successfully opened and managed several outlets, improving operational processes and developing training modules that align with franchising requirements. My role at Cray Ventures Sdn Bhd involved setting up the business foundation, managing daily operations, and executing marketing campaigns. I have a proven track record of driving sales and enhancing brand positioning through strategic planning and effective vendor negotiations.

In addition to my operational expertise, I have experience in project management and customer service, having overseen high-profile sponsorship events and managed customer inquiries in various roles. My commitment to excellence and continuous improvement drives me to seek innovative solutions that benefit both the business and its customers.

Experience

Work history, roles, and key accomplishments

CB
Current

Operation Manager

Cray Ventures Sdn Bhd

Sep 2023 - Present (1 year 8 months)

Responsible for establishing business foundations, managing store openings, improving SOPs, and overseeing daily operations including manpower, inventory, and marketing campaigns. Developed training modules and managed IT infrastructure for POS and ERP systems.

LB

Operation Manager

Liho Besuto Sdn Bhd

Sep 2022 - Sep 2023 (1 year)

Managed the opening of three stores, developed a membership app, and improved operational efficiency using Lean 6 Sigma and 5S methodologies. Handled daily operations, P&L reporting, and franchise development.

PB

Managing Director

Patronus SDN BHD

Jan 2022 - Dec 2022 (11 months)

Led a business acquisition, significantly increasing sales and managing product quality and marketing strategies in collaboration with licensors.

SB

Managing Director

ST MOOI SDN BHD

Jan 2018 - Dec 2022 (4 years 11 months)

Acquired and managed a café, achieving significant sales growth and developing marketing strategies while overseeing operations and staff training.

MB

E-Commerce Entrepreneur

MK Cart SDN BHD

Jan 2018 - Mar 2019 (1 year 2 months)

Established an e-commerce business generating substantial revenue, managing supplier negotiations and platform setups on major online marketplaces.

YD

Project Manager Executive

Yayasan Sime Darby

Jan 2015 - Apr 2017 (2 years 3 months)

Oversaw multiple sponsorship contracts, ensuring KPIs were met. Managed high-profile events and collaborated with various departments to ensure compliance and positive media coverage.

SG

Management Trainee

Sime Darby Group

Feb 2014 - Jan 2015 (11 months)

Participated in governance, risk, and compliance training, enhancing policies and conducting internal audits to improve operational efficiency.

KB

Intern

Kum Hoi Engineering Industries Sdn Bhd

Mar 2013 - Apr 2013 (1 month)

Assisted in material resource planning and capacity analysis to ensure production efficiency and timely delivery of orders.

SP

Customer Service Professional

SRG Asia Pacific

Jun 2011 - Mar 2013 (1 year 9 months)

Provided customer service for telecommunications, resolving inquiries and complaints while achieving high performance scores.

Education

Degrees, certifications, and relevant coursework

Universiti Kebangsaan Malaysia logoUM

Universiti Kebangsaan Malaysia

Bachelor's Degree, Mechanical Engineering

2010 - 2014

Grade: 3.68/4.0

Completed a Bachelor's Degree in Mechanical Engineering, focusing on the principles of engineering design, thermodynamics, and fluid mechanics, with a strong emphasis on practical applications and project management.

UN

Unknown

STPM, Science

2007 - 2009

Grade: 3.83

Completed STPM with a CGPA of 3.83, which included advanced studies in mathematics, physics, and chemistry, preparing for higher education in engineering.

Tech stack

Software and tools used professionally

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Yin Mun Kit - Operation Manager - Cray Ventures Sdn Bhd | Himalayas