Yin Mun Kit
@yinmunkit
Experienced F&B Operation Manager with strong analytical and leadership skills.
What I'm looking for
I am a dedicated F&B Operation Manager with over 9 years of experience in managing multiple outlets and a solid background in engineering. My expertise lies in F&B business setup, mass data analytics, and strategic planning, which I leverage to enhance operational efficiency and customer satisfaction. I pride myself on my ability to build cohesive teams that work collaboratively to achieve common goals.
Throughout my career, I have successfully opened and managed several outlets, improving operational processes and developing training modules that align with franchising requirements. My role at Cray Ventures Sdn Bhd involved setting up the business foundation, managing daily operations, and executing marketing campaigns. I have a proven track record of driving sales and enhancing brand positioning through strategic planning and effective vendor negotiations.
In addition to my operational expertise, I have experience in project management and customer service, having overseen high-profile sponsorship events and managed customer inquiries in various roles. My commitment to excellence and continuous improvement drives me to seek innovative solutions that benefit both the business and its customers.
Experience
Work history, roles, and key accomplishments
Operation Manager
Cray Ventures Sdn Bhd
Sep 2023 - Present (1 year 8 months)
Responsible for establishing business foundations, managing store openings, improving SOPs, and overseeing daily operations including manpower, inventory, and marketing campaigns. Developed training modules and managed IT infrastructure for POS and ERP systems.
Operation Manager
Liho Besuto Sdn Bhd
Sep 2022 - Sep 2023 (1 year)
Managed the opening of three stores, developed a membership app, and improved operational efficiency using Lean 6 Sigma and 5S methodologies. Handled daily operations, P&L reporting, and franchise development.
Managing Director
Patronus SDN BHD
Jan 2022 - Dec 2022 (11 months)
Led a business acquisition, significantly increasing sales and managing product quality and marketing strategies in collaboration with licensors.
Managing Director
ST MOOI SDN BHD
Jan 2018 - Dec 2022 (4 years 11 months)
Acquired and managed a café, achieving significant sales growth and developing marketing strategies while overseeing operations and staff training.
E-Commerce Entrepreneur
MK Cart SDN BHD
Jan 2018 - Mar 2019 (1 year 2 months)
Established an e-commerce business generating substantial revenue, managing supplier negotiations and platform setups on major online marketplaces.
Project Manager Executive
Yayasan Sime Darby
Jan 2015 - Apr 2017 (2 years 3 months)
Oversaw multiple sponsorship contracts, ensuring KPIs were met. Managed high-profile events and collaborated with various departments to ensure compliance and positive media coverage.
Management Trainee
Sime Darby Group
Feb 2014 - Jan 2015 (11 months)
Participated in governance, risk, and compliance training, enhancing policies and conducting internal audits to improve operational efficiency.
Intern
Kum Hoi Engineering Industries Sdn Bhd
Mar 2013 - Apr 2013 (1 month)
Assisted in material resource planning and capacity analysis to ensure production efficiency and timely delivery of orders.
Customer Service Professional
SRG Asia Pacific
Jun 2011 - Mar 2013 (1 year 9 months)
Provided customer service for telecommunications, resolving inquiries and complaints while achieving high performance scores.
Education
Degrees, certifications, and relevant coursework
Universiti Kebangsaan Malaysia
Bachelor's Degree, Mechanical Engineering
2010 - 2014
Grade: 3.68/4.0
Completed a Bachelor's Degree in Mechanical Engineering, focusing on the principles of engineering design, thermodynamics, and fluid mechanics, with a strong emphasis on practical applications and project management.
Unknown
STPM, Science
2007 - 2009
Grade: 3.83
Completed STPM with a CGPA of 3.83, which included advanced studies in mathematics, physics, and chemistry, preparing for higher education in engineering.
Availability
Location
Authorized to work in
Job categories
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