I'm looking for a fully remote role where I can help scale operations, improve processes, and deliver outstanding customer experiences. With experience in operations, customer success, supply chain, and AI-driven process automation, I enjoy solving complex problems and driving efficiency. I'm open to global opportunities with collaborative, fast-growing teams.
Open to opportunities
Ahmad Aizat
@ahmadaizat
E-commerce operations and supply chain leader scaling APAC marketplace fulfillment, returns, and logistics with measurable OPEX savings.
MalaysiaWhat I'm looking for
I run APAC fulfillment, 3PL warehousing, last-mile delivery, and reverse logistics for Reebelo, turning commercial strategy into consistent operating results. I govern 3PL and vendor performance via SLAs, rebuild SOPs across fulfillment/returns/last-mile, and keep leadership visibility through Power BI and Excel dashboards.
Before that, I delivered end-to-end operations diagnostics and management control systems at Accenture Southeast Asia, including OPEX governance that drove 43% monthly savings. Earlier, I owned P&L and operations across supply chain, production planning, fulfillment, and e-commerce at STJ Group, leading 110+ employees and building controls and reporting disciplines to scale execution.
Experience
Work history, roles, and key accomplishments
RE
Current
Senior Ecommerce Operations Manager, APAC
Reebelo
May 2024 - Present (2 years 3 months)
Own regional fulfillment, 3PL, and reverse-logistics operations across APAC, translating commercial strategy into consistent operating results.
AA
Supply Chain & Operations Consultant
Accenture Southeast Asia
Mar 2022 - Jan 2024 (1 year 10 months)
Led operations diagnostics and performance-improvement engagements for enterprise clients across manufacturing, logistics, energy, and e-commerce.
SG
Supply Chain Management Manager (Operations & P&L)
STJ Group
May 2020 - Dec 2021 (1 year 7 months)
Held full P&L and operating accountability for supply chain, production planning, fulfillment, e-commerce, and workforce management across multiple divisions.
DA
Business Performance Analyst
DHL APSSC
Supported operational performance reporting, analysis, and management visibility.
JE
Hub Centre Manager
J&T Express
Managed a 90-person, three-shift warehouse operation covering territory expansion, fleet management, and last-mile performance.
DE
Operations Team Lead
DHL eCommerce
Led daily warehouse, fulfillment, and delivery operations; supervised frontline teams and maintained SLA compliance.
JE
Network & Expansion Executive
J&T Express
Supported network growth, expansion planning, and operational readiness.
AL
Internship
Agility Logistics
Supported logistics and operational coordination activities.
DA
Junior Associate, Data Management
DHL APSSC
Maintained operational data quality and reporting support.
Education
Degrees, certifications, and relevant coursework
MT
Malaysia University of Science & Technology
Bachelor of Science, Transportation & Logistics
Bachelor of Science in Transportation & Logistics from Malaysia University of Science & Technology.
MT
Malaysia University of Science & Technology
Diploma, Logistics & Freight Forwarding
Diploma in Logistics & Freight Forwarding from Malaysia University of Science & Technology.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
MalaysiaAuthorized to work in
Salary expectations
3k-4k USD
Social media
Job categories
Skills
E Commerce OperationsMarketplace OperationsSupply Chain OperationsFulfillmentReverse LogisticsInventory PlanningDemand ForecastingP L OwnershipOperations LeadershipTeam Coaching3PL and Vendor GovernanceSLA ManagementSOP DevelopmentQuality AssuranceRoot Cause AnalysisContinuous ImprovementKPI ManagementProcess AutomationChange ManagementWorkforce PlanningKatanaOracleERPWMSShopifyAmazon Seller CentralAmazon FBATikTok ShopShopeeLazadaTokopediaRakutenPower BITableauGoogle SheetsChatGptClaudeGeminiPrompt EngineeringAI Driven ReportingWorkflow AutomationWorld IDWhatsAppBlack
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