
Rachel User
@sweden
Virtual assistant and small-business owner at The UniBabe Shop, creating digital products and custom merchandise while supporting daily operations.
What I'm looking for
At The UniBabe Shop, I manage day-to-day operations for a creative business offering digital products and custom merchandise. I handle product research, sourcing, design, order management, and customer communication.
At Heaven Dezign, I provide administrative support, organize documents and information, and assist with day-to-day business operations.
My experience also includes personal assistance, customer service, sales, and data entry. I use Canva to create and edit designs, and I’ve completed training in computer studies, digital media, graphic design, and office administration.
Experience
Work history, roles, and key accomplishments
Small Business Owner
The UniBabe Shop
Oct 2020 - Present (6 years)
Managed day-to-day operations of a small creative business offering digital products, custom apparel, personalized cups, stationery, and other products. Handled customer communication, product research, sourcing, design, order management, product creation, and administrative tasks.
Administrative Assistant
Heaven Dezign
Sep 2020 - Present (6 years 1 month)
Provided administrative support and assisted with day-to-day business operations. Organized information and documents, coordinated tasks, and supported general office activities.
Mechanical Apprentice
Raj Auto Shop
Jan 2019 - Dec 2020 (1 year 11 months)
Assisted with automotive repair and maintenance tasks in a hands-on workshop environment. Supported technicians and maintained organized work practices and equipment.
Mechanical Apprentice
KB's Auto Repair
Jan 2018 - Dec 2019 (1 year 11 months)
Assisted with vehicle maintenance and repair tasks while learning practical automotive procedures. Supported shop operations, tools, equipment, and general workshop activities.
Veterinary Assistant
Pets First Veterinary Clinic
Jan 2016 - Dec 2018 (2 years 11 months)
Supported veterinary staff with clinic operations and day-to-day administrative and animal-care assistance. Assisted with maintaining an organized clinic environment and supporting client and patient workflows.
Gym Manager / Front Desk Associate
Central Athletic Club
Jan 2014 - Dec 2017 (3 years 11 months)
Managed front-desk operations and supported the day-to-day running of the athletic club. Assisted customers and members, handled administrative tasks, maintained records, and coordinated activities.
Sales / Customer Service / Data Entry
Various Companies
Jan 2012 - Dec 2014 (2 years 11 months)
Performed customer service, sales, data entry, and general office support across multiple roles. Handled customer inquiries, entered and organized information, and supported day-to-day business needs.
Personal Assistant
Office of a Political Minister, Antigua & Barbuda
Jan 2009 - Dec 2012 (3 years 11 months)
Provided personal and administrative support in a busy professional environment. Handled organization, scheduling, information, communication, and day-to-day support tasks.
Insurance Agent
ALGICO
Jan 2007 - Dec 2009 (2 years 11 months)
Provided customer service and sales support within an insurance environment. Communicated with clients, explained services, handled information, and supported administrative processes.
Education
Degrees, certifications, and relevant coursework
CTS College of Business and Computer Science
Computer Studies & Digital Media, Computer Studies & Digital Media
Completed coursework in computer literacy, advanced computer literacy, graphic design, social media management, and content building.
SBCS Global Learning Institute
Business Administration and Management, Business Administration and Management
Studied office administration, basic accounting, and business management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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