Open to opportunities

Joel Lewis

@joellewis1

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Multidisciplinary professional with expertise in customer service and design.

Trinidad and Tobago

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What I'm looking for

I seek a dynamic role that values creativity and collaboration, offering growth opportunities.

I am a multidisciplinary professional with a strong background in science and proven customer service skills. My experience spans various roles, including virtual assistance, customer service, and administrative support. I have a knack for creative video and graphic design, which I combine with my technical proficiency in tools like Adobe Suite and Microsoft Office.

Throughout my career, I have successfully conducted property evaluations, streamlined administrative workflows, and fostered member retention in customer service roles. My collaborative problem-solving skills have been honed through experiences such as supporting executive teams and developing pitch decks for entertainment projects. I am passionate about leveraging my diverse skill set to contribute effectively to any team.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Vast Capital Real Estate

Apr 2025 - Jun 2025 (2 months)

Conducted property evaluations for over 50 buyers, identifying profitable investment opportunities. Advanced two properties to sale negotiations, streamlining client decision-making processes.

Investment Analysis Client Communication Documentation Management

Customer Service Representative

CLX Gyms

May 2024 - Oct 2024 (5 months)

Delivered personalized customer service, contributing to a 25% increase in member retention. Maintained facility operations, including equipment checks and inventory restocking.

Customer Service Data Entry Financial Systems Inventory Management

Assistant

First Boca Energy Ltd

Jan 2020 - Nov 2023 (3 years 10 months)

Proofread technical documents, reducing errors by 40%, and supported executive teams with meeting coordination and administrative tasks. Conducted on-site visits, documenting operations via photo audits and detailed notes for compliance reports.

Administrative Support Meeting Coordination Compliance Reporting

Screenwriter's Assistant

YAAD Bridge Entertainment

May 2023 - Sep 2023 (4 months)

Collaborated on pitch deck development for investor presentations and researched socio-historical themes for an upcoming Netflix series. Edited and refined screenplay drafts, enhancing dialogue and pacing.

Research Narrative Authenticity

Intern

Bureau of Standards Jamaica

Jun 2019 - Aug 2019 (2 months)

Developed databases for product chemical analysis, improving research efficiency, and conducted lab research on product safety compliance. Proofread and formatted official reports for regulatory approval.

Database Development Lab Product Safety

Education

Degrees, certifications, and relevant coursework

Hillel Academy, Jamaica

High School Diploma, International Baccalaureate Diploma Programme

2018 - 2021

Grade: 3.5 GPA

Awarded with Honors in History and Spanish, completing Higher Level Physics, Literature, and History, along with Standard Level Mathematics, Spanish, and Music. Received scholarships and grants for several universities.