Swarnali Paul
@swarnalipaul
I build client relationships and grow sales across hospitality, tourism, logistics, and aviation.
IndiaWhat I'm looking for
I'm driving international sales and client acquisition at NepCare Hospitality and Management, building relationships and developing business in hospitality.
I've led corporate sales, MICE marketing, and public relations for Neptune Tours and Travels, and served as Regional Sales Manager for jüSTa Hotels & Resorts through a NepCare project.
My work spans marketing communications, client outreach, sales pitches, tourism contacts, tenders, trade fairs, social media coordination, and maintaining client deliverables.
Earlier, I supported airline passengers at IndiGo, managed administration and shipping documentation in Singapore, and handled sales, customer service, invoicing, freight operations, and import-export documentation in India.
Experience
Work history, roles, and key accomplishments
Business Development Manager
NepCare Hospitality and Management Pvt Ltd
Nov 2025 - Present (11 months)
Responsible for international sales and client acquisition, driving business development initiatives.
Marketing and PR (Manager-Corporate sales-MICE)
Neptune Tours and Travels Limited
Feb 2024 - Present (2 years 8 months)
Managed marketing, public relations, and corporate sales for MICE (Meetings, Incentives, Conferences, and Exhibitions) segments.
Marketing & Public Relation
NepCare Hospitality and Management Pvt Ltd
Apr 2023 - Present (3 years 6 months)
Managed marketing and public relations activities, including client communication and promotional efforts.
Regional Sales Manager
JUSTA Hotels & Resorts
Jul 2023 - Jan 2024 (6 months)
Oversaw regional sales operations for a hotel and resort chain as part of a project with NepCare Hospitality.
Sales, Customer Service, Documentation & Invoicing
A.L. Logistics Pvt Ltd
Mar 2021 - Apr 2023 (2 years 1 month)
Handled sales, customer service, documentation, and invoicing for a logistics company.
Administrative & Documentation Executive
P. L. Global Impex PTE Ltd
Oct 2010 - May 2013 (2 years 7 months)
Managed administrative and documentation tasks, including invoicing, bills of lading, and coordination of freight operations.
Customer Service Agent
Inter Globe Aviation Limited (Indigo Airlines)
Nov 2008 - Jul 2010 (1 year 8 months)
Provided customer service and support for airline passengers, handling check-in, ticketing, and boarding processes.
Education
Degrees, certifications, and relevant coursework
Our Lady Queen of the Mission School
ISC
Completed ISC (Indian School Certificate) in 2004.
Sri Aurobindo Institute of Education
ICSE
Completed ICSE (Indian Certificate of Secondary Education) in 2002.
Frankfinn Institute of Airhostess Training
Diploma, Airhostess Training, Hotel Management, Travel and Tourism
Completed a one-year diploma in airhostess training, hotel management, and travel/tourism.
Calcutta University
Bachelor of Arts (Honours), English
Graduated with a Bachelor of Arts (Honours) in English in 2007.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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