Ketaki Behl Grover

Drives travel trade sales and B2B partnership development for a multi-destination resort portfolio spanning Goa, Sri Lanka, and Cambodia. Builds relationships with premium travel agents, tour operators, and DMCs to expand distribution across three international markets.

Spearheaded commercial onboarding, resource integration, and technical alignment for international B2B clients, expanding global partner networks. Managed high-volume airline, hospitality, and fulfilment operations for leading OTAs, and executed a data and workflow automation project.

Cultivated relationships with airline partners, international hotel networks, and B2C suppliers to optimize distribution costs. Monitored KPIs and SLAs across distribution channels, and structured end-to-end fulfilment workflows ensuring 100% regulatory adherence.

Delivered ₹80 crore in cumulative revenue growth by initiating and sustaining strategic corporate alliances with global airlines and premium hotel chains across 20+ markets. Directed long-term portfolio management for key corporate accounts, HNIs, and VIP clients, and held full P&L accountability.

Led commercial compliance and revenue recovery operations, auditing international inventory systems and airline tariff architectures to ensure accuracy and regulatory compliance.

Supervised high-end corporate and VIP travel portfolios, coordinating complex luxury itineraries through direct engagement with premium airline and hotel desks.

Completed the Mindfulness Foundation Training Program in 2021.

Certified as a GDS Specialist in Galileo and Amadeus in 1996.