Suzanne Bardasz

Coordinates system-wide LMS use for Traffic Operations and Safety Programs, managing courses, requests, enrollment, and compliance tracking. Designs and develops virtual, computer-based, and video training products based on research and SME input. Assists with coordinating and facilitating various learning events and maintains workload tracking using Microsoft Planner.

Served as acting functional manager for the Learning and Development Services Branch, overseeing staff and operations. Assisted in LMS tool development, reporting, and dashboards, and evaluated and implemented computer-based training. Coordinated resources, monitored workload, and coached staff to improve productivity and performance.

Delivered and co-facilitated onboarding and caseworker training sessions, updating agendas and materials collaboratively with managers and trainers. Utilized technology tools like PowerPoint, Teams, Visio, Kahoot, and Zoom for training development and implementation. Proofread and updated procedures, job aids, and forms, and supported the division's forms management system.

Co-created and led faculty training for Collaborative Online International Learning (COIL) projects, including webinars on Microsoft Teams and various apps. Explored and reported on learning management systems, VR technology, and collaborative platforms. Communicated with vendors and stakeholders, troubleshooting technology and pedagogy issues with faculty and tech providers.

Managed academic data and advised over 100 international students on registration, course progress, and academic struggles. Coordinated meetings for students of concern and created online academic resources on Canvas. Collected student academic data, finalized reports, and maintained academic history and performance tracking using tools like Excel, Google Sheets, Smartsheet, and Salesforce.

Responsible for academic program development, implementation, and delivery for custom English programs. Revised orientations, agendas, and curriculum materials, and utilized new site visit locations to improve student interaction and evaluations. Hired and mentored new instructors, created an onboarding program, and managed courses on Canvas.

Served as a lead instructor and co-curriculum leader, reconstructing and finalizing curriculum for advanced composition classes. Integrated technology into classes and organized professional development meetings for faculty. Assisted in administering and proctoring various English proficiency exams and created a workshop on TOEFL test-taking tips.