Suzana Oliveira
@suzanaoliveira
Driving Efficiency, Quality, & Growth
What I'm looking for
Hi, I'm Suzana! A strategic thinker and operations enthusiast with a passion for making things run smoothly and efficiently. My background spans managing critical projects, streamlining processes, and ensuring top-notch quality in everything I touch.
I thrive on optimizing operations, whether it’s refining workflows, managing quality assurance, or fostering cross-functional collaboration. I enjoy building meaningful relationships and bringing teams together to achieve common goals.
Besides my passion for operations, I love sharing exciting job opportunities and connecting with like-minded professionals. Organization is my game, pragmatism is my strategy, and making things happen is my end goal.
Experience
Work history, roles, and key accomplishments
Operations & Content Support Specialist
Heritage Cookbook
Jan 2025 - Present (8 months)
Managed bi-weekly newsletters and client documentation while conducting market research for business development. Utilized tools like Beehiiv, Trello, and Slack for project tracking and communication.
Executive Assistant to CEO
Canal Bom
Oct 2019 - Dec 2023 (4 years 2 months)
Supported the CEO by managing complex schedules, optimizing workflows, and coordinating cross-departmental projects. Achieved a 20% improvement in project delivery and enhanced stakeholder engagement by 15%.
Office Manager
Bianca Eidt Dental Clinic
Dec 2020 - Nov 2023 (2 years 11 months)
Supervised administrative operations, managed vendor negotiations, and enhanced client onboarding processes. Utilized QuickBooks and Google Workspace for financial tracking and operational support.
Oversaw financial operations and vendor negotiations, reducing discrepancies by 40% and procurement costs by 10%. Planned client events that increased customer satisfaction scores by 25%.
Portuguese Annotation Analyst
Appen
Jan 2020 - Jan 2022 (2 years)
Reviewed and annotated multilingual content with high accuracy, optimizing it for SEO and improving search visibility by 35%. Maintained compliance standards and prepared reports for content quality.
Community Support Volunteer
Newton Dee Community
Jul 2020 - Jan 2021 (6 months)
Assisted adults with special needs, fostering personal growth and community engagement. Managed inventory and supported fundraising efforts through sustainable practices.
Sustainable Development Volunteer
Volunteer Vacations
May 2017 - Aug 2017 (3 months)
Led economic initiatives for single mothers and developed a business model for a local store. Supervised a team and secured funding for educational programs.
Collaborated on sustainable farming initiatives and conducted workshops on environmental awareness, improving crop yield by 15% and reaching over 100 community members.
Education
Degrees, certifications, and relevant coursework
Unigran University
Bachelor of Business Administration, Business Administration
2015 - 2019
Relevant coursework included Organizational Management, Financial Analysis, and Strategic Planning. Completed a Bachelor Thesis on 'The Influence of Social Networks on Customer Acquisition and Retention.'
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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