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Suzana OliveiraSO
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Suzana Oliveira

@suzanaoliveira

Driving Efficiency, Quality, & Growth

Brazil
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What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and impactful contributions.

Hi, I'm Suzana! A strategic thinker and operations enthusiast with a passion for making things run smoothly and efficiently. My background spans managing critical projects, streamlining processes, and ensuring top-notch quality in everything I touch.

I thrive on optimizing operations, whether it’s refining workflows, managing quality assurance, or fostering cross-functional collaboration. I enjoy building meaningful relationships and bringing teams together to achieve common goals.

Besides my passion for operations, I love sharing exciting job opportunities and connecting with like-minded professionals. Organization is my game, pragmatism is my strategy, and making things happen is my end goal.

Experience

Work history, roles, and key accomplishments

BC

Office Manager

Bianca Eidt Dental Clinic

Dec 2020 - Nov 2023 (2 years 11 months)

Supervised administrative operations, managed vendor negotiations, and enhanced client onboarding processes. Utilized QuickBooks and Google Workspace for financial tracking and operational support.
Oversaw financial operations and vendor negotiations, reducing discrepancies by 40% and procurement costs by 10%. Planned client events that increased customer satisfaction scores by 25%.

AP

Portuguese Annotation Analyst

Appen

Jan 2020 - Jan 2022 (2 years)

Reviewed and annotated multilingual content with high accuracy, optimizing it for SEO and improving search visibility by 35%. Maintained compliance standards and prepared reports for content quality.

VV

Sustainable Development Volunteer

Volunteer Vacations

May 2017 - Aug 2017 (3 months)

Led economic initiatives for single mothers and developed a business model for a local store. Supervised a team and secured funding for educational programs.
Collaborated on sustainable farming initiatives and conducted workshops on environmental awareness, improving crop yield by 15% and reaching over 100 community members.

Education

Degrees, certifications, and relevant coursework

Unigran University logoUU

Unigran University

Bachelor of Business Administration, Business Administration

2015 - 2019

Relevant coursework included Organizational Management, Financial Analysis, and Strategic Planning. Completed a Bachelor Thesis on 'The Influence of Social Networks on Customer Acquisition and Retention.'

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Suzana Oliveira - Operations & Content Support Specialist - Heritage Cookbook | Himalayas