Open to opportunities

Bruno Pinheiro

@brunopinheiro

Experienced administrative professional specializing in operations, team leadership, and socioproductive program management.

Brazil

Message

What I'm looking for

I am looking for a job where I can grow professionally and develop new skills. I want a role that challenges me, values creativity, and encourages collaboration. I am seeking a positive environment with clear goals, fair pay, and opportunities to learn, contribute, and build a meaningful career path.

I hold a degree in General Administration from Faculdade de Tecnologia e Ciências – FTC Itabuna (2016) and bring practical experience in administrative management, team coordination, and financial reporting in both public and private organizations.

I worked as an Administrative Coordinator and Socio-Productive Agent at the Solidarity Economy Center, where I organized requisitions, prepared financial accountability reports, and provided technical assistance to strengthen local enterprises.

As a Telemarketing Supervisor, I guided and monitored operators, supervised service quality, generated performance reports, and developed strategies to achieve targets. I also managed condominium operations, handling client prospecting, accounting tasks, and payment processes.

I have a background in administrative internships in warehouse management, production, and customer service. I possess intermediate Windows Office and English skills, as well as a Category A and B driver’s license, offering a practical combination of operational control and strong relationship management with clients and partners.

Experience

Work history, roles, and key accomplishments

Administrative Coordinator

Associação Beneficente Josué de Castro

Dec 2019 - Dec 2021 (2 years)

Coordinated administrative operations and socio-productive assistance, managing requisitions, material receipts, scheduling of center resources, and preparing financial reports to support solidarity economy enterprises across southern Bahia.

Administrative Management Report Writing Procurement Stakeholder Engagement Socio Productive Assistance Scheduling Partnership Development Inventory Control

Telemarketing Supervisor

Tel Centro de Contatos

Dec 2015 - Dec 2019 (4 years)

Led telemarketing team operations, monitoring quality and performance, producing reports and spreadsheets, setting and tracking monthly targets, and implementing motivational strategies to exceed results.

Team Leadership Call Center Management Reporting KPI Tracking Performance Coaching Excel Target Setting

General Manager

Ideal Administradora de Condomínios

Dec 2013 - Dec 2016 (3 years)

Managed condominium administration including client prospecting, procurement, partnership contracting, payroll and payment processing, monthly financial statements, and pre/post-assembly advisory.

Property Management Procurement Accounting Payroll Financial Reporting Vendor Management Customer Service

Administrative Assistant

Hotel Tarik Fontes Plaza

Jan 2013 - Sep 2013 (8 months)

Performed inventory checks, supported purchasing and sales processes, developed spreadsheets and reports, and assisted administrative operations in the warehouse department.

Inventory Management Purchasing Reporting Excel Administrative Support Stock Control