Suyog Ketkar

Created technical content for documents, videos, and walkthroughs, including reviewing and editing user-interface and documentation write-ups using responsible AI principles. Interviewed, recruited, and mentored new content designers and received IBM’s Outstanding Technical Achievement Award (Nov 2023).

Created user guides and video content, and developed a team-specific documentation style guide approved through MyLearning (Degreed). Led documentation and video projects for marketing process materials, including the Master Wiki for Marketers.

Produced administration, installation, and user guides for AVEVA products and contributed to internal initiatives including eduGRAD. Contributed articles, helped redesign the user guide, and supported documentation for Azure and on-premises deployments.

Maintained administration, installation, and user guides along with release notes and context-sensitive help/knowledge base (CHM). Created documentation standards and contributed technical documents such as requirements customization, solution documents, FAQs, new features, and position papers.

Created release notes, business metadata, and developer guides, and developed guidelines for creating glossaries of terms. Supported documentation for analytics and reporting products and authored materials using the Adobe technical communication toolchain.

Prepared marketing and technical content including SRS and hardware/software requirements documents, and handled translating and localizing articles. Translated a novel into English, with the approved draft requiring no changes, and collaborated on medical transcription and localization work for partners including Boehringer Ingelheim and Pfizer.

Sold advertising space and wrote weekly supplements, impact features, advertorials, and press releases, including organizing events such as the ET India Brand Guru Quiz. Produced content for Indore supplement and festival editions and supported classifieds and media representation projects.

Grade: 74%

Master’s TCLoc program in technical communication at the University of Strasbourg (2025), achieved 74%.

Grade: 67%

MBA from the Institute of Management Studies, Devi Ahilya University (DAVV), Indore (2012), achieved 67%.

Grade: 61%

PGDMM from The Times School of Marketing, New Delhi (2007), achieved 61%.

Grade: 60%

Bachelor’s in Commerce from Government Arts and Commerce College, DAVV, Indore (2006), achieved 60%.