
Snehith Kumbla
@snehithkumbla
Senior Technical Writer at Ideas to Impacts Innovations, documenting software products; improved clarity was associated with 44% fewer support calls.
What I'm looking for
At Ideas to Impacts Innovations Pvt. Ltd., I create and maintain technical documentation for software and technology products, turning product information into clear user guidance. I work with engineers and product managers to validate accuracy and usability.
For Infinite Uptime's IoT-based software, I created user manuals, user guides, quick installation guides and advanced guides based on product research and SME input. I also maintained document versions and received Recognition of Excellence from Infinite Uptime.
My project work includes contributing to Siemens software documentation enhancement and maintenance. In the most recent project, improved documentation clarity was associated with a reported 44% reduction in customer support calls.
Across my technical writing work, I’ve created user manuals, product guides, online help and other technical content, including a web application manual for a US client. I use DITA-based structured authoring and tools including Adobe FrameMaker, Adobe RoboHelp and Confluence.
Experience
Work history, roles, and key accomplishments
Technical Writer
Ideas to Impacts Innovations Pvt. Ltd.
Sep 2025 - Present (1 year 1 month)
Create and maintain technical documentation for software and technology products, translating product information into clear, user-oriented content. Collaborate with engineers, product managers and stakeholders to validate accuracy, completeness and usability.
Freelance Technical Writer
Independent
Dec 2022 - Sep 2025 (2 years 9 months)
Delivered technical documentation services to technology companies and product teams, including work associated with Ideas to Impacts. Created and updated user manuals, product guides, how-to documentation and other technical content.
Senior Technical Writer
Joy InfoTech Consulting Pvt. Ltd.
Jul 2022 - Nov 2022 (4 months)
Created and updated a user manual for a US-client web application. Drafted white papers and other technical documentation; edited content for accuracy, clarity and consistency.
Consultant (Technical Writer)
Ideas to Impacts Digital Pvt. Ltd.
Apr 2021 - Jun 2022 (1 year 2 months)
Produced technical writing and documentation support in a fast-paced environment. Collaborated with engineers, product managers and customer representatives to validate documentation.
Technical Writer
Freelance
Feb 2020 - Mar 2021 (1 year 1 month)
Provided technical documentation services for companies including Ideas to Impacts. Created and edited technical documents and supporting user-oriented content, collaborating with customer and product stakeholders.
Technical Writer & Content Writer
FIGmd (India) Pvt. Ltd.
Jul 2019 - Feb 2020 (7 months)
Created technical documentation for internal support and clients. Produced SEO-ready blogs and website content, contributing to a reported 14% increase in website traffic.
Technical Writer & Content Writer
Ideas to Impacts Innovations Pvt. Ltd.
Apr 2018 - Jul 2019 (1 year 3 months)
Created documentation for Infinite Uptime's IoT-based software, based on product research and SME input. Produced user manuals, user guides, quick installation guides and advanced guides.
Technical Writer & Content Journalist
Cuelogic Technologies
Jan 2015 - Apr 2017 (2 years 3 months)
Created technical content for user manuals, blogs, articles, white papers and case studies. Maintained technical and grammatical quality across website content, newsletters and mailers.
Technical Writer & Content Writer
Engage Info Media Pvt. Ltd.
Nov 2011 - Aug 2013 (1 year 9 months)
Wrote technology articles and technical blogs for clients; interviewed subject matter experts and researched topics.
Editorial Coordinator
The Indian Express Pvt. Ltd.
Jan 2008 - Sep 2011 (3 years 8 months)
Created and edited content for national newspaper supplements and special features. Collaborated with designers and maintained editorial standards for accuracy, clarity and consistency.
Instructional Designer
Aptara Corporation
Mar 2006 - Feb 2007 (11 months)
Analyzed business and learning requirements; developed instructional strategies and created design documents, assessments, storyboards and learning materials.
Education
Degrees, certifications, and relevant coursework
University of Pune
Technical Writing and Help Authoring Tools, Technical Writing
2005 - 2006
Completed a technical writing and help authoring tools program at the University of Pune from 2005 to 2006.
University of Pune
Post-Graduation Diploma, Communication and Journalism
2004 - 2005
Earned a Post-Graduation Diploma in Communication and Journalism from the University of Pune from 2004 to 2005.
JG College of Commerce, Gujarat University
Bachelor of Commerce, Accountancy and Taxation
2001 - 2004
Completed a Bachelor of Commerce with a focus on Accountancy and Taxation at JG College of Commerce, Gujarat University, from 2001 to 2004.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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