Sushanth Rai
@sushanthrai
I provision SAP SuccessFactors environments across cloud and data center operations.
IndiaWhat I'm looking for
I've supported SAP SuccessFactors provisioning and cloud infrastructure operations at Accenture Solutions, including onboarding and testing new data centers before production go-live.
Previously at Tata Consultancy Services, I provisioned SAP SuccessFactors environments across Azure, Google Cloud, and Converged Cloud, supporting Employee Central, Payroll, Recruiting, Onboarding, LMS, Compensation, and Workforce Analytics. I managed requests through ServiceNow, Jira, SPC, and CRM platforms while identifying automation opportunities to improve efficiency.
My background also includes enterprise data center operations, incident and SLA management, Linux server support, and customer-facing troubleshooting. I've coordinated issue resolution across customers, vendors, and technical teams, mentored new team members, and received the Young Achiever Award in 2017.
Experience
Work history, roles, and key accomplishments
Manage SAP SuccessFactors provisioning and cloud infrastructure operations. Supported onboarding and testing of new data centers prior to production go-live.
Provisioned SAP SuccessFactors environments across Azure, Google Cloud, and Converged Cloud. Supported Employee Central, Payroll, Recruiting, Onboarding, LMS, Compensation, and Workforce Analytics modules.
Managed enterprise data center operations and incident management. Coordinated issue resolution among customers, vendors, and technical teams.
L2 Technical Support Engineer
JoulestoWatts Solutions PVT LTD
Nov 2019 - Sep 2020 (10 months)
Managed enterprise data center operations and incident management. Coordinated issue resolution among customers, vendors, and technical teams.
Administrator – Technical Support
Diya Systems Pvt Ltd
Aug 2017 - Oct 2019 (2 years 2 months)
Provided technical support for web hosting customers. Resolved DNS, website, email, database, and Linux server issues.
Education
Degrees, certifications, and relevant coursework
Srinivas Institute of Technology
Bachelor of Engineering, Mechanical Engineering
Bachelor of Engineering in Mechanical Engineering.
Vivekananda Pre-University College
Pre-University Course, General Studies
Pre-University Course (PUC).
Schoenstatt St. Mary's High School
Secondary School Leaving Certificate, General Studies
Secondary School Leaving Certificate (SSLC).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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