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Mahesh Kumar Gudala

@maheshkumargudala

I deploy QAD ERP environments across AWS and private cloud, improving reliability through automation and technical leadership.

India

Message

I've deployed QAD products and supporting technology stacks across AWS and private-cloud environments, most recently supporting QAD deployments with Persistent Systems. I coordinate new ERP builds, integrations, and handoffs while working closely with R&D, vendors, and services teams.

Across QAD, I've led migrations and upgrades for hundreds of servers, reclaimed 200+ TB of data-center storage, automated promotion processes, and mentored junior engineers. I bring hands-on experience in QAD ERP, OpenEdge, Linux, incident management, and deployment process improvement.

Experience

Work history, roles, and key accomplishments

Senior Technical Support Lead

Persistent Systems Limited

Dec 2025 - Jun 2026 (6 months)

Worked with client QAD in the Cloud Operations Infrastructure Deployment Team, handling QAD product deployments. Participated in transition workshops for new ERP builds and coordinated with R&D and third-party vendors for seamless integration.

QAD ERP Cloud Operations Infrastructure Deployment Training and Transition Workshops Vendor Management

Senior Infrastructure Engineer

QAD India Pvt. Ltd.

May 2024 - Nov 2025 (1 year 6 months)

Deployed QAD products and supporting technology stacks across AWS and private cloud environments, ensuring smooth handover to services teams. Collaborated with CI/CD teams to automate processes and mentored junior engineers.

QAD ERP AWS Private Cloud CI CD Jenkins Linux Documentation Mentorship

Technical Consultant II

QAD India Pvt. Ltd.

Feb 2019 - May 2024 (5 years 3 months)

Managed QAD landscape for cloud customers, developed and implemented RFCs, and performed post-change validation. Triaged incidents, created root cause analyses, and delivered enterprise architecture training.

QAD ERP RFC Incident Management Root Cause Analysis Progress RDB Training

Technical Consultant I

QAD India Pvt. Ltd.

Feb 2016 - Jan 2019 (2 years 11 months)

Provided technical support for QAD products and Progress Database administration. Managed RFC creation and deployment, and authored over 80 knowledge base articles to improve issue resolution.

QAD ERP Progress RDB RFC Technical Support Knowledge Base

Associate Technical Consultant

QAD India Pvt. Ltd.

Oct 2013 - Feb 2016 (2 years 4 months)

Delivered enterprise-level support to QAD on-premise global customers, resolving high-priority incidents. Authored comprehensive knowledge base articles to enhance support efficiency.

QAD ERP Technical Support Incident Management Knowledge Base