Susanne Sansone

Operated a small catering business and food truck, managing all aspects from marketing and sales to event execution. Built relationships with local businesses and researched client needs to expand the business.

Provided health assistance by leveraging technology and resources to give clients accurate information. Critically thought and problem-solved to educate clients on health plan options and navigate the healthcare system.

Addressed customer concerns via email, chat, and phone, using empathic listening to assist patients and practitioners. Provided detailed answers about the platform, products, and account details, guiding users through account setup.

Designed presentations and facilitated client training for website design for various businesses. Advised on creating concise content and demonstrated active listening skills as a liaison for client questions and concerns.

Assessed student requirements, created financial plans, and assisted students with utilizing resources to achieve best outcomes. Comprehensively explained university policies and procedures, supporting students from start to end of their program.

Completed an associate degree program in culinary arts. Participated in an internship at a resort and spa, gaining practical experience in the hospitality industry.

Activities and societies: Facilitated continuing education courses for employees as part of the supervisor development program. Taught a class called teamwork online. Certified new student orientation instructor at the campus.

Completed a Master of Business Administration program. Gained advanced knowledge in business principles and practices.

Earned a Bachelor of Science degree. Focused on economic principles and theories.

Activities and societies: Did an internship at the Radisson Resort and Spa in Scottsdale, AZ.

Completed an associate degree program. Focused on culinary arts and techniques.