Michelle McCabe

Researched and evaluated suitable venues nationwide for special functions, securing reservations and coordinating bookings within budget and logistical constraints. Managed a comprehensive database of seminar venues and developed menus for scheduled seminars.

Oversaw daily operations of a high-volume bakery and retail storefront, including managing a team of employees. Handled hiring, onboarding, scheduling, and ongoing development for staff.

Addressed over 250 customer inquiries weekly across multiple channels including phone, email, text, and live chat. Troubleshot issues related to autoship orders, billing, and shipping using a CRM platform.

Organized and led various activities and events for children in a childcare setting. Ensured the safety and well-being of all children under supervision.

Greeted customers, managed reservations, and handled phone calls as a Hostess. Processed customer orders, managed food packaging, and maintained a clean work area using the POS system.

Served guests by taking orders, bagging food, and engaging in conversations at both the front counter and drive-thru. Trained and mentored new team members on service protocols and system usage.

Managed front desk operations, including customer check-ins, payment processing, and phone inquiries. Ensured the cleanliness and organization of the front area.

Completed high school education at Palm Beach Central High School.

Obtained an Associate of Arts degree from Palm Beach State College.

Acquired a Real Estate License from Gold Coast Schools.