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Susan LawsSL
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Susan Laws

@susanlaws1

I build global learning solutions that improve performance, onboarding, and enablement.

Zimbabwe
Message

What I'm looking for

I'm looking to build scalable, inclusive learning experiences that translate performance gaps into measurable outcomes across onboarding, compliance, manager enablement, and professional development.

At Indeed, I partner with cross-functional SMEs to architect end-to-end learning solutions for global HR Learning and Enablement. I deploy scalable new-hire onboarding, compliance, and manager enablement through Sana Learn and Workday Learning Journeys.

I've managed training redesign and program conversion that accelerated time to technology enrollment by 36% through VILT, achieving Kirkpatrick Level 3 and 4 business outcomes. I also led the design and launch of an AI-powered inclusive language guide that increased adoption by 54% within three months and secured executive buy-in for a critical DEI learning initiative.

At the University of Colorado, I collaborated with PhD faculty on concurrent online course builds, developed ILT for faculty, and ensured accessibility and quality standards. I also led onboarding, coaching, professional development, and technical training for a 14-member team.

As an online adjunct lecturer, I designed and delivered a modular graduate-level Games and Learning curriculum in Canvas LMS, using evaluation data to continuously improve course design and instructional strategy.

Experience

Work history, roles, and key accomplishments

Indeed logoIN
Current

Senior Instructional Designer

Jan 2022 - Present (4 years 7 months)

Partnered with cross-functional SMEs to architect end-to-end learning solutions across a global enterprise, including managing multilingual content. Leveraged Sana Learn AI-powered authoring LMS/LXP and Workday Learning Journeys to deploy scalable, global new hire onboarding, compliance, and manager enablement.

University of Colorado Denver logoUD

Online Adjunct Lecturer

University of Colorado Denver

Jan 2021 - Aug 2025 (4 years 7 months)

Designed and delivered an interactive, modular graduate-level Games and Learning curriculum in Canvas LMS, grounding game-based learning principles in educational psychology. Utilized Kirkpatrick Level 1 and 2 evaluation data to continuously iterate on course design and long-term instructional strategy.

Education

Degrees, certifications, and relevant coursework

University of Colorado Denver logoUD

University of Colorado Denver

Master of Arts, Learning Design and Technology

Pursued a Master's degree in Learning Design and Technology, focusing on instructional design and technology integration.

Yale University logoYU

Yale University

Bachelor of Arts, French Literature

Earned a Bachelor's degree in French Literature, developing strong analytical and language skills.

IDEO U logoIU

IDEO U

Certificate, Design Thinking

Completed a certificate program in Design Thinking, gaining expertise in human-centered design methodologies.

Tech stack

Software and tools used professionally

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