Open to opportunities

Gabrielle Heard

@gabrielleheard

Message

I design accessible, measurable learning experiences that strengthen performance and confidence.

United States

Message

What I'm looking for

I seek roles where I can design accessible, measurable learning programs, lead LMS onboarding, coach teams, and deliver measurable improvements in learner outcomes and operational efficiency.

I am a learning experience designer who aligns programs with institutional and business goals, creating accessible, human-centered learning that strengthens performance and learner confidence. I design curriculum, e-learning, interactive video, instructor-led workshops, and visual job aids, delivering measurable results through collaborative planning and clear evaluation.

My work has included leading platform transitions and onboarding that trained faculty, reduced support tickets (40% and 25% in separate projects), cut onboarding time by 50%, and improved course launch success. I establish assessment plans, reusable templates, storyboards, and coach SMEs and designers to raise content quality, shorten build time, and improve completion and clarity.

Experience

Work history, roles, and key accomplishments

Manager of Instructional Design

Anderson College of Health, Business, and Technology

Apr 2023 - Jul 2025 (2 years 3 months)

Led instructional design strategy by auditing materials, establishing assessment plans and content standards, and coaching SMEs and designers to produce interactive modules and multimedia learning assets that raised content quality and shortened build time.

Instructional Design Curriculum Design E Learning Storyboarding Articulate Storyline SCORM Accessibility Video Production

Instructional Design Specialist

Anderson College of Health, Business, and Technology

Jan 2022 - Apr 2023 (1 year 3 months)

Consulted with subject matter experts to define scope and objectives, designed SCORM modules, LMS pages, and scenario-based interactive videos, and launched courses and workshops that improved clarity and completion through iterative feedback.

SCORM E Learning LMS Storyboarding Articulate Storyline Interactive Video Instructional Design

Instructional Design Consultant

National Health Law Group

Served as instructional design and animation consultant for a national Medicaid renewal advocacy video, co-developing script and storyboard using SAM and Bloom's Taxonomy to translate complex policy into clear, scenario-based guidance for broad audiences.