Surbhi Shukla

I am a dedicated customer care executive with over three years of experience in the digital healthcare sector. My journey began at M-SWASTH, where I honed my skills in customer relationship management, problem-solving, and effective communication. I thrive in environments that challenge me and allow me to grow both personally and professionally.

Throughout my career, I have developed a strong ability to manage client relationships and handle various customer inquiries through inbound and outbound calls, as well as email and chat support. My commitment to maintaining a positive work environment and my empathetic approach to client interactions have consistently contributed to high customer satisfaction levels.