Shefali Humne
@shefalihumne
Customer Executive with strong communication and leadership skills.
What I'm looking for
As a dedicated Customer Executive with over two years of experience at Hexaware, I have honed my skills in providing exceptional voice and chat support to clients. My role involved managing high volumes of customer interactions, where I effectively addressed concerns and ensured a high level of customer satisfaction.
Collaboration has been key in my success, as I worked closely with team members to streamline processes and improve overall efficiency. I am passionate about utilizing my strong communication skills to foster positive relationships and drive team success. I am now seeking opportunities that will challenge my potential and allow me to grow my career exponentially.
Experience
Work history, roles, and key accomplishments
Customer Executive
Hexaware
Apr 2022 - Present (3 years 2 months)
Provided voice and chat support to clients, ensuring excellent customer service. Managed high volumes of customer interactions, addressing concerns effectively.
Education
Degrees, certifications, and relevant coursework
Guru Nanak Group of Institute
Bachelor of Arts, Arts
Grade: 63%
Completed a Bachelor of Arts degree, achieving a score of 63%. This program provided a foundational understanding in various humanities and social science disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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