Supriya Satpute
@supriyasatpute
Senior administrator with data-driven operational expertise in education and a strong interest in social impact and public policy.
What I'm looking for
I am a senior administrator with five years of high-volume operational management experience in the education sector, holding a B.E. in Information Technology from the University of Mumbai. I specialize in optimizing scheduling, attendance monitoring, and resource utilization for large student and instructor populations.
I built data-driven systems to monitor student attendance and academic progress, identified at-risk students, and informed targeted interventions that improved outcomes. I regularly developed and presented monthly operational reports with data visualizations to highlight KPIs and recommend strategic improvements.
I maintain strong relationships with students, parents, and faculty, serving as a primary point of contact and resolving complex issues with high satisfaction rates. I handled sensitive concerns with emotional intelligence, mediating conflicts and achieving mutually beneficial resolutions.
I am passionate about the social sector and public policy, have participated in community engagement aligned with social impact goals, and prepared for civil service examinations to deepen my understanding of governance, economics, and society.
Experience
Work history, roles, and key accomplishments
Senior Administrator
Edtech Institute
Jan 2019 - Aug 2024 (5 years 7 months)
Optimized class schedules for 450+ students and 15+ instructors to reduce conflicts and improve utilization; implemented data-driven attendance and progress monitoring to identify at-risk students and inform interventions, achieving a 95% satisfaction rate in issue resolution.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor of Engineering, Information Technology
Grade: 8.18 CGPA
Completed a Bachelor of Engineering in Information Technology with a cumulative 8.18 CGPA from the University of Mumbai in 2017.
Secondary & Higher Secondary Education Board, Pune
Higher Secondary Certificate, Secondary Education
Grade: 69.33%
Completed 12th grade under the Secondary & Higher Secondary Education Board, Pune with 69.33% marks in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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