Open to opportunities

Doreen Isaac

@doreenisaac

Message

Accomplished operations and executive assistant optimizing workflow efficiency.

India

Message

What I'm looking for

I am looking for a role that values efficiency and teamwork, offering opportunities for growth and development.

I am an accomplished operations and executive assistant with extensive experience in optimizing workflow efficiency, managing complex schedules, and handling confidential information. My proven track record in enhancing team productivity through effective database management, report preparation, and document organization has been a cornerstone of my career. I excel in client communication, event coordination, and process improvement, ensuring seamless business operations.

Throughout my career, I have successfully coordinated cross-departmental activities, significantly improving administrative processes. As the Honorable Secretary of my Housing Society for over 13 years, I have honed my organizational and communication skills, managing meetings, preparing agendas, and maintaining meticulous records. My experience as an Executive Assistant at Standard Chartered Bank further solidified my ability to manage sensitive information and optimize executive schedules, ensuring that operations run smoothly and efficiently.

Experience

Work history, roles, and key accomplishments

Current

Stay at Home Mom

Current

Self Employed

Apr 2014 - Present (11 years 5 months)

Managed household budget and investment decisions, increasing the investment portfolio while maintaining quality of life. Organized and planned family events and activities, including themed birthday and dinner parties.

Budget Management Event Planning Academic Support Organizational Skills Communication Skills Interpersonal Skills Scheduling Record keeping

Operations Assistant

Standard Chartered Bank

Oct 2010 - Mar 2014 (3 years 5 months)

Coordinated daily operations, improving workflow efficiency and team productivity across departments. Prepared comprehensive reports using technical and detailed information.

Workflow Optimization Report Preparation Database Management Data Entry Productivity Efficiency Improvement

Executive Assistant - Legal and Compliance

Standard Chartered Bank

Oct 2007 - Oct 2010 (3 years)

Scheduled and confirmed appointments for clients, customers, and executives to maximize time management. Handled sensitive information with discretion, adhering to data protection laws and company policies.

Appointment Management Report Preparation Calendar Management Event Coordination

Research Associate

Ray & Berndtson

Oct 2006 - Sep 2007 (11 months)

Conducted research on industries and companies to map out potential candidates for assignments. Short-listed candidates who matched desired job requirements and briefed them on positions.

Research Candidate Sourcing Interviewing Database Management Communication Skills

Consultant

Personnel Search Services

Dec 2004 - Oct 2006 (1 year 10 months)

Built rapport with candidates and developed new candidates, capturing information in the database. Maintained an updated Master Search List and retrieved information promptly.

Database Management Business Development Client Communication Interviewing Information Retrieval Business Acumen Sales Support

Senior Processing Officer – Customer Service

Maersk Infotech Private Limited

Apr 2002 - Dec 2004 (2 years 8 months)

Provided swift and defect-free documentation to customers, ensuring compliance with statutory requirements. Evaluated work processes, streamlined SOPs, and implemented new SOPs.

Customer Service Documentation Compliance Data Quality Error Resolution Process Improvement SOP Development Vessel Release Management

Education

Degrees, certifications, and relevant coursework

Welingkar's Institute of Management

Master of Business Administration, Finance

2004 - 2007

Grade: 1st Rank

Awarded Certificate of Merit for 1st Rank in 3rd year of MFM. Also received Certificate of Merit for second rank in second year of MFM and 1st Rank in 1st year of MFM.

Welingkar's Institute of Management

Bachelor of Commerce, Accounting

2001 - 2004

Grade: First Rank

Awarded Certificate of Merit for Outstanding Achievement in T.Y.B.COM. Also received certificate of merit for securing First Rank in F.Y.B.Com and S.Y.B.Com.