Nikita Kushwaha
@nikitakushwaha
Organized program administrator skilled in operations, client service, and digital marketing.
IndiaWhat I'm looking for
I am a detail-oriented program administrator with hands-on experience managing operations, stakeholder communication, and digital content for education and startup environments.
I have overseen multiple programs, coordinated logistics, managed communications, and built a therapy website to expand program reach. I bring strong empathy in parent and provider interactions and maintain precise records and calendars.
My background includes client support, troubleshooting, and team coordination at a marketing technology firm, plus digital marketing, SEO, and graphic design contributions that boosted engagement and subscriber growth.
I complement practical experience with certifications in digital marketing, Google Ads, content marketing, UX/UI, project management foundations, Excel, and a C1 Advanced English certificate—bringing a mix of operational rigor and creative problem-solving.
Experience
Work history, roles, and key accomplishments
Program Administrator
The Education Institute for Early Intervention
May 2024 - Present (1 year 4 months)
Oversee two major programs, managing daily operations, provider and state engagement, transportation logistics, and website updates to improve program reach and accessibility.
Virtual Assistant
Wing Assistant
Oct 2023 - Apr 2024 (6 months)
Managed day-to-day operations including email correspondence, scheduling, HR tasks via Breezy HR, student transportation logistics on Compass, and parent communications to maintain transparency.
Client Service Executive
Zoopero Marketing Private Limited
Jun 2023 - Sep 2023 (3 months)
Provided client support via chat/email, troubleshot software/network issues, maintained query records, and managed task allocation within the operations team to ensure service delivery.
Business Developer
Purahsara
Jul 2022 - Aug 2022 (1 month)
Grew social media by 1K+ subscribers across three platforms using targeted marketing strategies and redesigned a dashboard to enhance user experience by 25%.
Graphic Designer
Regrob
Jul 2022 - Aug 2022 (1 month)
Created graphics and videos that improved user engagement by ~20% for marketing campaigns and collaborated with the founder to increase campaign reach.
Operations Executive
Unshool
May 2020 - Oct 2020 (5 months)
Ran marketing campaigns that increased product reach by 30% and collaborated with the marketing head to boost website engagement for a new product launch.
Education
Degrees, certifications, and relevant coursework
CUChrist (Deemed to be University)
Bachelor of Business Administration, Business Analytics
Grade: 8.24/10
Completed a B.B.A. in Business Analytics with a 8.24/10 GPA and ranked in the top 10 percentile of the 2023 graduating class.
Green Point Academy
High School Diploma, Senior Secondary (Class XII)
Grade: 83.3%
Completed Class XII (CBSE) with 83.3% and ranked in the top 5 of the batch.
De Nobili School
Secondary School Certificate, Secondary (Class X)
Grade: 74.4%
Completed Class X (ICSE) with 74.4% and achieved 100% attendance.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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