Open to opportunities

supriti paul

@supritipaul

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Dedicated professional with expertise in design and customer service.

India

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What I'm looking for

I am looking for a dynamic role that fosters creativity and growth, where I can leverage my design and customer service skills to make a meaningful impact.

I am a dedicated and enthusiastic professional with a diverse background in design, entrepreneurship, and customer service. My experience spans managing business operations both domestically and internationally, where I have honed my skills in team collaboration and creative project execution. I pride myself on my excellent communication and active listening abilities, which have been instrumental in my success in various roles.

As a Voice Process Consultant at Utility Hub, I effectively handled outbound B2C voice processes for the Australian energy sector, consistently exceeding sales targets through persuasive communication and customer engagement. My role as co-owner of Artneffects allowed me to oversee day-to-day operations, ensuring smooth business functions while developing strong client relationships through personalized solutions. My educational background in Interior Design has equipped me with a keen eye for aesthetics, which I apply to create visually compelling designs that enhance brand identity.

Experience

Work history, roles, and key accomplishments

Voice Process Consultant

Utility Hub

Apr 2025 - May 2025 (1 month)

Handled outbound B2C voice processes for the Australian energy sector, promoting electricity and gas plans. Achieved and exceeded daily sales targets through persuasive communication and customer engagement. Managed end-to-end cold calling, pitching, and conversions while maintaining accurate CRM updates.

B2C Sales Outbound Calling Sales Targets CRM Cold Calling Customer Engagement Compliance Customer Satisfaction

Co-owner

Artneffects

Sep 2021 - Mar 2025 (3 years 6 months)

Oversaw day-to-day sales operations, including customer inquiries, order processing, and inventory management for graphic services. Developed and maintained client relationships, providing personalized solutions for customized printing gifts and corporate items. Collaborated with the design team to create visually compelling designs using Adobe Photoshop and Illustrator, enhancing brand identity a

Sales Operations Inventory Management Client Relationship Management Graphic Design Adobe Photoshop Adobe Illustrator Branding Digital Assets

Telesales Executive

Shree Shyam Enterprise

Sep 2018 - Jul 2020 (1 year 10 months)

Conducted outbound calls to generate sales leads and convert prospects into customers through B2B sales platforms like Justdial and Indiamart. Managed customer inquiries, provided product information, and offered tailored solutions to meet client needs. Built and maintained strong customer relationships, utilizing CRM software to track sales activities and interactions.

Telesales B2B Sales Inbound Sales Outbound Calling Lead Generation CRM Software Customer Relationship Management

Education

Degrees, certifications, and relevant coursework

INIFD Lindsay Street Kolkata - Annamalai University

Bachelors in Interior Design, Interior Design

Applied expertise in color theory and composition from interior design to create cohesive and impactful graphic designs. Utilized creative problem-solving to ensure functionality and aesthetic appeal in both spatial and visual designs.