SJ ShahSS
Open to opportunities

SJ Shah

@sjshah

Dedicated process trainer and quality analyst with diverse experience.

India

What I'm looking for

I am looking for a role that allows me to leverage my training and quality analysis skills while fostering a collaborative and growth-oriented environment.

I am a dedicated professional with a strong background in customer service and process training. With over four years of experience as a Front Office Graphics Designer at The Guide Sign Age Pvt Ltd, I honed my skills in design and customer interaction, ensuring high-quality service delivery. My journey continued at Infosys, where I worked in both voice and non-voice processes, enhancing my communication and problem-solving abilities.

Currently, I am employed at Unceased Apex Global Pvt Ltd as a Process Trainer and Quality Analyst. In this role, I focus on training new employees, maintaining quality standards, and fostering a positive work environment. My commitment to excellence and my ability to adapt to various roles have been key to my success in the industry. I am eager to bring my skills and experience to a new opportunity where I can contribute to the company's success.

Experience

Work history, roles, and key accomplishments

UL
Current

Process Trainer and Quality Analyst

UnceasedApex Global Pvt Ltd

Apr 2024 - Present (1 year 2 months)

Currently training new hires on various processes and ensuring adherence to quality standards. Conducts quality analysis to improve operational efficiency.

TL

Front Office Graphics Designer

The Guide Sign Age Pvt Ltd

Feb 2018 - Dec 2021 (3 years 10 months)

Designed and produced various graphic materials for clients. Managed front office operations, including customer handling and data maintenance.

Education

Degrees, certifications, and relevant coursework

HF

H S S Frisal

10th, General Studies

Grade: 50%

Completed secondary education with a focus on foundational subjects. Achieved a 50% score in the board examinations.

GF

G H S S Frisal

12th, General Studies

Grade: 58%

Completed higher secondary education. Achieved a 58% score in the board examinations.

AP

Aptech

ACSE Institute Diploma, Computer Science

Grade: 1st Grade

Obtained a diploma from Aptech. Achieved a 1st Grade.

DU

Dr. C V Raman University

BCA Diploma, Computer Applications

Grade: 74%

Completed a Diploma in Computer Applications. Achieved a 74% score.

Tech stack

Software and tools used professionally

Interested in hiring SJ?

You can contact SJ and 90k+ other talented remote workers on Himalayas.

Message SJ

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
SJ Shah - Process Trainer and Quality Analyst - UnceasedApex Global Pvt Ltd | Himalayas