Looking for a job

Ateeb Zubair

@ateebzubair

Message

I resolve customer issues, manage escalations, and improve service operations across sales and support channels.

India

Message

What I'm looking for

I'm looking for a customer support or customer experience role where I can resolve end-user issues, manage follow-ups and escalations, collaborate with internal teams, and help maintain high service quality and customer satisfaction.

At AutoPure Technologies, I handled customer queries, bookings, service requests, sales follow-ups, membership updates, and feedback across phone, WhatsApp, chat, and other approved channels. I coordinated with internal teams to resolve issues, keep records accurate, and support retention and repeat business.

I also bring communications experience from WE CARE, where I created campaign materials, managed schedules, and supported consistent public outreach. I combine clear customer communication, escalation handling, CRM and ticketing workflows, and process compliance to maintain service quality.

Experience

Work history, roles, and key accomplishments

Customer Success & Sales Executive

AutoPure Technologies Pvt. Ltd.

Jan 2026 - Jun 2026 (5 months)

Managed outbound sales activities, lead follow-ups, and customer conversions while handling customer queries and service requests across multiple channels. Coordinated with internal teams to resolve issues and maintain accurate records.

Customer Support Sales Lead Follow Up CRM Communication Skills Feedback Management Account Management

Graphic Designer & Communications Specialist

WE CARE (NGO)

Sep 2020 - May 2023 (2 years 8 months)

Designed visual graphics, flyers, and digital campaign materials to expand community outreach and strengthen stakeholder engagement. Managed campaign schedules and collaborated with organizational leads to support clear public communication.

Graphic Design Photoshop Adobe Illustrator Communication Skills Campaign Management Digital Media